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Caller ID for outgoing call is not working with T-Mobile One Plan.
Caller ID on my family plan was working perfectly fine on Aug 21, 2019, week after the caller ID on family plan reset to Primary owner's name.I have called Tech support 3 times, every time with the...
View ArticleNote10+ Connectivity issues
Hi, sometime each day my phone stops working, I will not be able to make calls as I keep getting "Call Not sent", data works sometimes and the other times the data would not work too. However, the...
View ArticleHow to see year end mileage and change odometer
Heyy i asked this about a year ago and never got an answer. I know how to export my trip history, but is there a simple way to just see my end of year business miles? Or would I absolutely have to use...
View ArticleWhy is my hotspot suddenly being throttled?
My bill is paid and my cycle renewed yesterday. I have binge-on from my old Simple Choice plan, which I confirmed is still turned on. T-Mobile let me know they’d be upgrading me to unlimited data in...
View ArticleWhat does the flashing empty battery icon on my ZTE MF64 mean?
I bought a new ZTE MF64. After a week it stopped working. It occasionally flashes and empty battery icon. It's plugged in and should be charged up. What does this display mean?
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Unlock my Iphone
I have iPhone 8 plus bought outright from best buy. I used another company sim card in the USA after purchasing the phone. Now I moved to Canada an trying to use my phone with Canada's network but it...
View ArticleApple Don’t Work in Puerto Rico network since Hurricane Maria :(
I had an iphone 8 plus and upgraded to XR then IPhone 11 pro max recently and i have the same issue in the same places where the phone shows 3-4 bars but we don't get data or texts and sometimes...
View ArticleiPhone 3-4 bars but no data
I had an iphone Xs and upgraded to 11 pro recently and my wife has the iphone SE and both of us have the same issue in the same places where the phone shows 3-4 bars but we don't get data or texts and...
View ArticleSamsung Galaxy S9 phone call audio not working on handset
When I receive a phone call, the voice on the handset is so faint I cannot hear them. If I put it on speaker phone, it works. It works through my bluetooth car speaker. Just not on my handset. I...
View ArticleTMobile shows i used 40+ gigs in a day but i didnt.
So i got the warning text that im close to 50gb today on the first day of my billing cycle which i didn't do.so I checked my phones data usage (S10+) and only shows 1.5gb was used., Tmoible website...
View ArticleGmail lagging on Note 10+ since Android 10 update
Ever since my Note 10+ (not 5G) got the Android 10 update, Gmail has been heavily lagging no matter if it's on wifi or LTE. This is ONLY happening with Gmail, nothing else. I've done a reboot several...
View ArticleWhy am I being double charged for autopay and where is my money?
I’ve been a customer for two months and have been billed twice each month for my bill. The exact same amount at the same time, TWICE! When I contacted customer support after the first time, they told...
View ArticleNew Customer & Totally Mislead by salesrep - What to do?
I called in on Sunday to inquire about Tmobile service, being over AT&T and their drama and ripping me off. I called and got the sales team, and told him I would like to see what I maybe approved...
View ArticleReturn status has not changed
I signed up with T-mobile the last week of February. One week later, I received a notification that to be part of the Apple BOGO offer I needed to send in my trade-in in and another email with my...
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OnePlus 6T Android 10
I've been wondering when T-Mobile was going to start implementing this update. It has been on the unlocked variant for almost a month now, but the T-Mobile page still says it is at the "Manufacturer...
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OnePlus 7 / 7 Pro Oxygen OS 10 Update
When will One Plus receive the software update? From your website it does not look it is eben in line to be tested. Everyone else in the world will receive it except T Mobile customers. Software updatesS
View ArticleRequest: Please honor DND when booting and displaying splash screen
So my phone (Samsung Galaxy S8) has been receiving a lot of updates lately (and the phone seems to like to do its installs at 2 AM in the morning, EVEN THOUGH I HAVE TURNED OFF THE SCHEDULE UPDATES...
View ArticleI bought an unlocked phone from Best Buy in 2017, but noticed now that the...
I bought an unlocked phone from Best Buy in 2017, but noticed now that the device is locked with t-mobile. How do I get it unlocked? Reached customer care, they took the details and mentioned that I'd...
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