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Anyone getting a network busy message?

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For the past three weeks my husband and I (we have identical phones on our Tmobile plan) have been getting a Network Busy message when we try to place a call from our home.  I have contacted customer service twice.  I am currently waiting for a call back from them.  We did some troubleshooting of our own and found this -

 

If we travel half a mile from our house we can place or receive calls on both of our phones.

if we use a different (disposable) phone we can place or receive calls from our home.

 

Has anyone else experienced this?  How long to resolve it permenently?  We have been with Tmobile for a long time and have lived at our present location for 4 years with no problems until just recently.

 

Thanks in advance


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