How does T-Mobile determine your PPU tax address? - Not your billing address!
I moved nearly 3 years ago and my tax address was never changed, although my billing address was.
I have been illegally charged a different tax rate than my billing address for nearly 3 years.
I have contacted T-mobile and they said, they can't change it, if I want to cancel then go ahead!
This is after 10 years of service with them. CRAZY.
Retentions was useless, so I am going to the internet.
Please, everyone, if you ever moved and kept your t-mobile account check to make sure your PPU address is correct. A % diffenece over 3 years can be a huge amount of money. Good Luck! Attention needs to be given to this heinous act!
Thank you,
BnV