Master reset
To perform a master reset on the handset, follow these steps:
Note: A master reset restores the original factory settings and can erase all downloaded content, including ringtones, camera images, contacts stored in the handset memory, and Java™ applications. It does not erase data stored on the SIM card or memory card (if available). Back up all necessary data on the handset memory before proceeding.
- From the main screen, enter *2767*3855#.
OR
- To perform a master reset via the menu:
- From the main screen, select Menu.
- Scroll to and select Settings.
- Scroll to and select Reset settings.
- Press the OK key to select the All check box.
- Select OK.
- Enter the password.
- Note: The default password is 00000000 (8 zeroes).
- Select Confirm.
- Select Yes.
DOC-7427