Quantcast
Channel: T-Mobile Support : All Content - All Communities
Viewing all articles
Browse latest Browse all 26281

Understanding the lastest update on Samsung Galaxy Note 2

$
0
0


Software update: Samsung Galaxy Note II

 

VERSION 10

Created on: Oct 16, 2012 10:07 AM by tmo_erica- Last Modified:  Mar 18, 2013 11:29 AM by tmo_phillip

 

Understanding the Update

Beginning March 18, the Samsung Galaxy Note II will receive a software update to Android version 4.1.2/ Software T889UVBMB4 via Over The Air (OTA) and Samsung Kies.  This update introduces LTE compatibility and other device improvements. Though LTE compatibility is available in the Note II with the software update, the T-Mobile 4G LTE network is not available at this time but will be coming soon.

 

        
Baseband VersionUpdate Status
T889UVBMB4This software version is current. Your device software is up to date.
T889UVALL4

You can complete a software update through Kies or by receiving the OTA.

T889UVALK8

or

T889UVALJ1

You can complete a software update through Kies or by receiving the OTA. The software update will be available via OTA until January 25. See the above steps to update to T889UVALL4.

Other versions

T-Mobile and Samsung will not send you a software update.

 

Devices with non-T-Mobile software versions are out of warranty and do not receive updates.

 

Software versions

See also: Check your software version.

 

Android version 4.1.2 / Baseband version T889UVBMB4 - Current version

  • Version
    • Android version 4.1.2 / Baseband version T889UVBMB4
    • Updated 3/18/13
  • Improvements
    • LTE compatibility
    • Various device improvements
  • Prerequisites
    • T889UVALL4
    • Device software is not rooted
    • 50% battery life
    • Data connection
    • File size of update is 9 MB
Android version 4.1.1 / Baseband version T889UVALL4
  • Version
    • Android version 4.1.1 / Baseband version T889UVALL4
    • Updated 1/16/13
  • Improvements
    • Exynos and other security enhancements
    • Various bug fixes
  • Prerequisites
    • T889UVALJ1 or T889UVALK8
    • Device software is not rooted
    • 50% battery life
    • Data connection
    • File size of update is 9 MB
Android version 4.1.1 / Baseband version T889UVALK8 - 12/19/2012Android version 4.1.1 / Baseband version T889UVALJ1 - 10/24/2012 Original Software 

Help & How to

Download update via OTA
Check for Update
To check for updates, follow these steps:
  1. From the Home screen, press the Menu key.
  2. Touch Settings.
  3. Touch About phone.
  4. Touch Software Update.
      Note: If the Software has been pushed to your phone, you will received prompts to download. If it has not, you will receive a 'No Firmware' message.
  5. Follow the on-screen prompts.
  6. Wait as your phone restarts and updates.
Download Update
To download the Over the Air (OTA) software update, follow these steps:
  1. You will receive a notification message when the update is available for you.
  2. From the message Notification Screen, touch Download.
  3. Touch Install Now.
  4. Wait as your phone restarts and updates to Android version 4.1.2/ Baseband version T889UVBMB4.
Manually update via KiesNote: All troubleshooting support for the Kies desktop experience including installation, connectivity between handset and Kies as well as device OS updates should be forwarded to Samsung.
Installing Kies
  1. Download the most recent version of Kies by visiting http://www.samsung.com/us/kies/ (Select the SAMSUNG Kies version compatible with the PC)
      Note:
    • Save the file to a desired location - the Desktop is recommended for easy access.
    • Ensure you are on the most recent Kies version. If you attempt to check for Kies updates manually through the application, older versions may not recognize that there is a new version available. Compare your version number (found in Help > Kies Info) with that available through Samsung (click the file to download, on the download screen, the file name will include 2.x.x.x.xxxxx_, this is the current version available).
  2. Double click the Kies file. The program will self extract, no action is required
  3. kies install1.jpg
  4. Select the desired Language and Location, then click Next.
  5. kies install2.jpg
  6. Read the license agreement, check the box for "I accept..." and click Next.
  7. kies install3.jpg
  8. Kies will begin the installation. No action is required.
  9. When the process is complete, click Finish.
Prepare the Samsung Galaxy Note
Note: USB Debugging is only needed when using a MAC to Update via Kies.
  1. From the Android home screen, press the Menu key and tap Settings.
  2. Tap Developer options.
  3. Tap Ok.
  4. Tap USB Debugging.
  5. Tap the Home key  to exit the settings menu.
  6. Insert the USB data cable into the phone and then into an available port on the computer.
  7. Select Media device(MTP) at the phone prompt. The PC should recognize several devices and begin installation. This is normal and may take a few minutes. Unplug the data cable when completed.
Upgrade the device using Kies
Important: Verify you have backed up all of your data, including the contents of the internal (non-removable) SD card, to prevent unnecessary data loss.
  1. On the PC, open the Kies application.
  2. Connect the device to the computer using the included USB cable.
  3. Once Kies recognizes the device, a popup window will appear.
    Update 1.jpg
    Update 2.jpg
  4. Click Update.
  5. Read the Caution statements and select the I have read... check box.
  6. If desired, select Allow saving to back up the device. If not, select Proceed without saving.
  7. Click Start Upgrade.
  8. The software will download to the PC, and then to the device.
    Update 3.jpg
    Update 4.jpg
  9. When the update completes, the 'Firmware Upgrade Complete' window will appear.
    Update 5.jpg
  10. Click OK to confirm.

 

 

DOC-48811

 


Viewing all articles
Browse latest Browse all 26281


<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>