The Circuit: T-Mobile targeted for ‘deceptive’ advertising
T-Mobile faces suit in Washington state: After a complaint fromWashington State Attorney General Bob Ferguson, T-Mobile has agreed to refund customers who feel that advertisements for the carrier’s new plan structure were deceptive.
Ferguson took objection to T-Mobile’s assertion that its plans are “no contract,” saying that the ads deceive users into thinking they can exit their contracts with no penalties. In a release, he said that he believes the carrier did not adequately share the information about the fees users have to pay when they terminate their contracts.
T-Mobile announced last month that it would begin charging users for their phones and wireless plans separately and would do away with two-year wireless service contracts. Instead, users can pay the entire, nonsubsidized price for their handsets or opt for a downpayment plan with subsequent, smaller monthly payments.
The Circuit: T-Mobile targeted for ‘deceptive’ advertising - Post Tech - The Washington Post