I have premium handset protection, and keep getting texts saying to click on a link (t-mobile.com/msinstall) to download the app. When I do, I get a white page with teeeeeeeeny words telling me to go to a web page (my.t-mobile.com/mobilesecurity) to access the service.
So I go there, and it has me provide my device brand & model, then input my phone number. So it sends me text message to go to the t-mobile.com/msinstall site again, which tells me to go to the web page my.t-mobile.com/mobilesecurity.
So we have a perpetual loop.
I go to support, and it tells me to go to the web site stated above. Which re-starts the loop.
So I call support, which tells me to go to the web site above, re-starting the loop yet again.
IS THERE Mobile Security App for Z10? If so, how do I get it? If not, why do I keep getting these demands to install it?