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Phone will not take a charge or power on: Nokia Lumia 521

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With the Nokia Lumia 521, one of the following may occur:

  • Phone will not charge properly.
  • Phone battery has capacity issues.
  • Phone does not power on.

 

The device may have an issue not charging. Typically you can see a charging indicator on screen but after long period of charging phone can’t be booted up as expected.
Battery indicator.png

 

 

Cause

Some potential causes of this issue are:

  • Phone may have bent leads on the battery.
  • Not allowing sufficient time for phone to react to a battery change.
  • Phone not allowed sufficient time to charge fully.

 

 

 

Resolution

To fix these Nokia Lumia 521 power issues, follow these steps:

  1. Open back cover
  2. Remove battery
  3. Check the condition of battery connector inside battery.
    VBAT pins.png
  4. If VBAT contact pins are bent, connection between battery and phone is poor and it may cause charging issues.
    Replace the battery with new one.
    Note: Attempting to bend or repair VBAT pins is not recommended.
  5. Ensure you remove and insert battery in right direction as instructed in user guide to avoid this issue to happen again.
    Insert battery.png
  6. If the issue persists and the battery is not damaged, complete basic troubleshooting for device won’t take a charge

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