I have the HTC One, great signal, supposed HSPA 4G coverage, and horrible data speeds. I know T-Mobile doesn't have true 4G (LTE) in my area but shouldn't I be getting better than a 37kbps download? Is there a network problem is or is this blatant false advertising? My speed problem is consistent at this location no matter the time of day. However, when I travel just 2 miles away and most likely attach to a different tower I get acceptable speed@@@s for a HSPA network. I have called support and opened network tickets. Each time I am told there is no network issue or the tower is performing as expected (whatever that means)?
SCREEN SHOTS AT https://app.sugarsync.com/iris/wf/D7248099_66981775_994611
Any thoughts, help, or contacts to a local engineer to actually resolve this issue would be greatly appreciated.