Use this page to identify software versions for the Samsung Galaxy S10e as well as details on recent software updates.
On this page:
Identify the device's current software version
Android 9.0 / G970USQS2BSIX
- From the Home screen, swipe up on an empty spot to open the Apps tray.
- Tap Settings> About phone> Software information.
- View the Baseband version and compare it to the section below.
Review software version details
| VERSION | RELEASE DATE | ENHANCEMENTS | STATUS |
|---|---|---|---|
Android 9.0 Baseband version: G970USQS2BSIX | November 12, 2019 | November security patch SSU network lock fix | Available November 12, 2019 If your device meets the update requirements below, you can upgrade to the most current software version. |
Android 9.0 Baseband version: G970USQS2BSIV | November 1, 2019 | Available November 1, 2019 | |
Android 9.0 Baseband version: G970USQU2BSIO | October 27, 2019 | Available October 27, 2019 | |
Android 9.0 Baseband version: G970USQS2BSI4 | September 17, 2019 | September security pack | Available September 17, 2019 |
Android 9.0 Baseband version: G970USQS1ASGJ | August 29, 2019 | August security patch | Available August 29, 2019 |
Android 9.0 Baseband version: G970USQS1ASGC | August 9, 2019 | July security patch | Available August 9, 2019 |
Android 9.0 Baseband version: G970USQS1ASD9
Baseband version: G970USQS1ASF7 | May 16, 2019 | Minor patches | Available May 16, 2019 |
Android 9.0 Baseband version: G970USQU1ASD7 | May 9, 2019 | Implemented Qualcomm Patches to improve cellular connectivity April 2019 Security Update | Available May 9, 2019 |
Android 9.0 Baseband version: G970USQU1ASBA | March 8, 2019 | Camera and fingerprint enhancements Security patches | Available March 8, 2019 |
Android 9.0 Baseband version: G970USQUIASAT | March 8, 2019 | Original software version | Available March 8, 2019 |
Other versions | N/A | N/A | Your device has non-T-Mobile software, and it is unsupported. The manufacturer and T-Mobile cannot update your software. |
Determine update requirements
Your device must meet the following requirements to update your software to the most current version:
- 50% or higher battery life
- Data connection
File size: 201 MB
Update automatically over the air (OTA)
- From the Home screen, swipe up on an empty spot to open the Apps tray.
- Tap Settings> Software update> Download updates manually.
- Wait for the device to check for updates.
- Tap OK> Start.
- When the restart message appears, tap OK.
Update from a computer
Follow the update requirements above, along with the following:
- Use a Samsung USB cable.
- Back up your data prior to completing the update.
During the update, do not:
- Use the device or press any keys.
- Remove the battery, if applicable.
- Turn off the device.
- Disconnect the USB cable until the update is complete.
You will not be able to place a call during the update, not even an emergency call.
- Download and install Samsung Smart Switch that is compatible with your computer from http://www.samsung.com/us/support/smart-switch-support/#!/.
- Connect the cable to a compatible USB port on your computer.
- Connect the other end of the cable to your mobile device.
- Allow your computer to install any required drivers for your device. This process may take a few minutes.
- Open Smart Switch on your computer, and allow it to make the connection.
- If a software update is available for your device, Smart Switch will automatically prompt you to update. At any time, you can click Update.
- Click Update to begin downloading the necessary files.
- Click OK to proceed.
- Your device may turn off and on a few times during the update process.
- Once complete the device will return to the Home screen.
Issues after updating
If you experience issues after updating to the latest software version, follow these steps:
- Wipe your cache partition to make sure that all system files on your device are put back in order.
- If wiping the cache partition does not work, you may need to perform a master reset.