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Text from T-Mobile about roaming usage.

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Hi everybody,

 

I would like to know what is the limit for the international roaming per T-Mobile terms.

 

I have spent 16 days in Thailand, then 13 days in USA, and then vacation 16 days in France and Switzerland.

I came back 5 days ago home, and today I am receiving the text attached below.

 

Very surprising too that I have been purchasing a pass 15GB International Pass.

I purchased it 2 times in a row.

If it is a problem to use our phone abroad, I would like to understand why we can get a pass for 30 days, et why we are allowed to purchase a new one.

Does T-Mobile just want our money without the right to use the benefit we paid for ?

Seriously, for $50, I could have use my phone a lot. I didn't call enough to cover the cost of $50 at $0.25/minutes. And regarding the data, on the first pass I took for Thailand, I used less than 3GB, and for my trip in Europe, less than 3GB too.

I took the 15GB because 10 days was just not enough.

 

I then do not understand the text message I received, and why I am receiving it.

 

Any explanation would be very helpful. Thank you.

 

 

The text I received today :

 

The majority of the recent T-Mobile usage on line xxxxxxxxxx has been roaming internationally. Per our terms and conditions roaming benefits are not intended for extensive use abroad.  You can use Wi-Fi to reduce your international usage. See details: t-mo.co/roaming


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