Hi my name is Linda. I have been on the phone with Samsung about problem one they said my message size was to big and tmobile needed to help me. 'We never got to part two. The problem just started a couple of days ago. Please advise as to how to correct the problem.
My phone all of the sudden is having two problems: 1. I send photos via messaging they show they are sent but the other person doesn't receive them. They get a box that say downloading and it spins for a long time then says can't retrieve. I read the numbers to the lady at Samsung and she said size was way to big and you guys would have to change this or tell me how to change this,. 2. My photos I receive no come in as video started occurring same time. Before they didn't come in as video and I could enlarge or make them smaller. Hope you can help. I have only had the phone a few months and have had no problems. No damage to phone what so ever no even a scratch.