I just got a new Nexus 5 & a new Tmobile prepaid sim (never used tmobile before). I activated the card online and popped it into the phone. Activation went fine. I signed up for the $30 (100mins/unlimited txts/unlimted data) plan. I was assigned number and can make calls.
The problem is with data. Their online map says that I have excellent LTE coverage. But I am seeing terrible speeds...I mean not even 3g. Speedtest never got over 0.5 mbps. I tried this from a few places around town and same result. Called customer service and he looked over my settings and said they looked fine. Tried to blame it on the phone (may not be compatible with Tmobile)
Anyone else seen this problem? Planning to go to a Tmobile store later today but any help would be appreciated. Was really hoping that Tmobile would work for me but sounds like I might have to cancel it.
Thanks
