I have a prism 2. I bought the phone from target started off with the 50 dollar plan unlimited talk,text and web. Then I seen how bad the web was on the phone so I switched to the 35 dollar plan unlimited talk and text. I live in a area where I usually have great coverage. When I switched to the 35 dollar plan I was able to send 2 text messages and one phone call later in the day I tried to make a call and it said no cellular network available. connect to available wi-fi to make a call. and it shows I have no signal. I called t mobile and was on the phone forever with them and they had no idea what was wrong. t mobile made me do some stuff to my phone and it still did not work. i did a factory reset and that did not work. If anyone had this happen to them and you got it fixed how did you fix it. I have looked all over the internet to see how to fix it and found nothing. been with out my phone for 3 days. t mobile is to the point they really don't wanna help because they did a help ticket to there tec support that takes up to 72 hours.
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