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HELP. I can't make outgoing wifi calls on my samsung galaxy s4.

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I don't know what's going on.  I've tried everything.  Restarting phone, restarting router, turning wifi off on phone.  Forgetting the network on the phone.  Then reconnecting yet again.  Everytime I try to call out it ends the call before the first ring.  I really want to stay with T mobile since I'm saving so much money.  I don't get good signal at my house, even though the coverage map says it's excellent,  and I need a phone!  I have children.  Please tell me there's a solution.


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