I purchased my Iphone 5s at TMobile store for full price on January, now I;m already back to my country of origin. When I asking the sale representative at store whether this Iphone 5s is unlocked they mention yes. So I quite confident to bring it back to Malaysia.then i try to put my country carrier simcard, everything look okay for the 1st time, but when i do a factory reset setting suddenly this phone cannot detect my local carrier simcard that i think maybe locked by TMobile. Can you guide me what to do to unlock my IPhone 5s from here. I already check the eligibility, if i need to request unlock code i need to ensure still have atleast $100 in my account. But anyway please advise me step by step so I can unlock this phone from here.
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