Currently in Afghanistan for obvious reason and was trying to take advantage of the International Roaming Simple Choice feature in Afghanistan. I'm connected to one of the approved carriers from International Roaming Look-up page (Roshan). Since connecting I keep receiving messages for international data overages in my current billing cycle. It started with $50 and now is at $500. What is going on? I called and the representative said even though I'm getting these messages I'm not being charged. Well a $500 overage has me a little more then nervous. I meet all qualifications for this service. Anybody else run into a similar issue. I have had them annotate my account just in case saying that according to their current roaming policies I shouldn't be charged. Here is also the text directly from the T-Mobile page.
http://www.t-mobile.com/International/RoamingOverview.aspx?tp=inl_tab_roamworldwide
- Talking:While roaming in this country, the following charges apply:
Calls to the US:
- Cellular calls: $.20 per minute
- Wi-Fi calls: FREE
Calls to countries other than the US:
- Cellular calls: $.20 per minute
- Wi-Fi calls: $.20 per minute
Calls received from any country:
- Cellular calls: $.20 per minute
- Wi-Fi calls: FREE
- Texting: Unlimited, included at no extra charge
- Data: Unlimited, included at no extra charge*
- Talking: $5.99 per minute
- Roaming charges do not include local tolls or long distance charges.
- Country code: 93
- Texting:
- Sending: 20 cents per text message in Canada, 50 cents per text message in all other countries
- Receiving: Deducted from your domestic plan's allotment (if you do not have a domestic texting plan, messages received are 20 cents each)
- Rates include text, picture, video, and instant messages
- Data:
- $10 per MB in Canada
- $15 per MB in all other countries*
- Data usage in Canada is rounded up in 2 kilobyte increments; all other international data usage is rounded up in 25 kilobyte increments.
Click on a carrier to see carrier-specific coverage for this country:
Carrier | Frequency | Data Speed | |
---|---|---|---|
AWCC | 900,1800 | 2G | |
Roshan | 2100 (3G),900,1800 | 3G | |
Etisalat | 2100 (3G),900,1800 | 3G |