I am appalled and disgusted when I see advertising that gives the new phones for free to "New" 2 year contracts and for me to get a new phone and renew my contract it cost $150 dollars! Why not reward your loyal customers with the same offer. The current system has me looking at other carriers so I can get a new phone at no cost. I do not understand this business model and it does not make me feel "loyal" to any company!
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