Poor customer service
Hello, I purchased an unlocked phone at full price from Tmobile.com. Then when I tried using my SIM card it didnt work. After many attempts and calls, I was told to fax the purchase receipt and I...
View ArticleMyT-Mobile Bill Access Restored
Thank you for your patience while support teams worked hard to restore access to online billing services. Validation has been performed to ensure viewing capabilities are functioning properly. If you...
View ArticleUnable to receive pictures via MMS
This is a really frustrating issue that my wife is experiencing with her new 8X. It worked just fine for a week or two after she got the phone. Now, whenever someone sends her a picture via MMS, all...
View ArticleNo Text from Bank
I got blackberry 9360 recently and I wanted to shuffle my contact details on banks like bank of america, american express but when these bank send verification code through text I never received any...
View ArticleEIP Payments
Does anyone know if you can make additional payments just to paying of the EIP? I know they say we can pay them off early in a lump sum but can we pay extra every month?
View Articlevoice call duration not available for pre-pay accounts?
This morning I found my service suspended because all of my voice minutes were gone. Confirming on "My T-Mobile" all 100/100 minutes had been used up. Checking my call log I found that I had used 32:20...
View Articlereceiving broken text messages?
i have a samsung gravity text and ive been receving broken text messages typically with longer messages longer then a page, not always but some. is there any way to fix this problem?
View Articlehow do i move contacts from blackberry pearl to GSIII
I just got a new GSIII and want to move my address book from Blackberry Pearl. I can't get the bb to sync with google. Is there any way to do this?
View Articlehow do you remove email addresses from phone
In my contacts the settings are set to display only contacts with phone number. That seems to only work with calling, when I send texts it shows email addresses. How do I remove those? I don't have...
View ArticleWe only receive "Edge" in the house
We are having issues with "At Home" and heard about Cell-Fi. Is Cel-Fi available? How does one receive this?
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Tell me some good things about Galaxy SII
I know naturally there will be some issues with any phone but I am looking to upgrade my galaxy s4g and I can not afford the Galaxy SIII so please tell me some good things about this phone I really...
View ArticleConnect verizon dsl email account to my t-mobile galaxy s3
I need help connecting my verizon dsl email account to my t-mobile galaxy s3 phone. I have tried every setting, changes SSL settings, changed my verizon password, rebooted the phone, read the manual,...
View ArticleSim Unlock Denied?!?!?!
I live in Canada and I bought the Samsung Exhibit II 4G for $189.00 + tax from Walmart.com. It was paid in full. I OWN it!!! Since my Dad lives closer to the border, I got my Dad to cross the border,...
View ArticleOn behalf of California Low Income I request for T-Mobile USA to have...
I Encourage T-Mobile USA the team that deals with this sort of stuff to bring these fantastic Programs in California, I took the liberty of finding the website to assisting, so wait no more, get the...
View Articlewhat is the procedure to unlock the 4g hotspot
I am traveling to vietnam shortly. I would like to be able to use the local sims.
View ArticleAvailable for new customers only?
I went to the t-mobile online store while not logged in to my t-mobile and instead of "out of stock" the Nexus 4 said "add to cart." However, when I logged in to my t-mobile, it said "out of stock"...
View ArticleCharged $250 to change plans and not informed
I bought a Galaxy S2 last month since I had enough of my Sidekick being a useless brick. I went to the TMobile store in the mall where they said that my plan was obsolete (from 2009) and a new plan...
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