Disabling FamilyMode
My son seems to have figured ou that you can disable FamilyMode by simply turning off VPN in the iPhone’s general settings. Is it really that easy to disable the app and make it useless?
View ArticleS8 Smart Lock Location
My Smart Lock Trusted Places only works half the time. The other times I have to use bio metrics to unlock the phone. I have it set up for my home address. Location is turned on and I don't have...
View ArticleLG K30 doesn't send text alerts via blue tooth
My previous LG phone, running Android 4, would send text messages over blue tooth to my cars' blue tooth enabled radios. The LG K30 with Android 7 does not. The one radio even says the device is not...
View ArticleSwitched S9 from Verizon to T-Mobile - Phone won't rebrand
BYOD from Verizon to T-Mobile. I brought my S9 and my wife brought her S8+. Lot long after the port-in process was complete, my wife's S8+ downloaded the T-Mobile app and the look/location of the...
View ArticleMMS "New multimedia message. Receive?"
All MMS I receive show the message "New multimedia message. Receive?" followed by a Download button. But tapping Download doesn't do anything.I recently switched from AT&T to T-Mobile and this has...
View ArticleIs it name mistake or not?
Hi there. I printed my statement and I saw probably a mistake in my name. My name is Firstname Lastname but in statement it’s Firstname N. Lastname. Is it a mistake or not and how to fix it?
View ArticleText message recipients limit
Why are text messages limited to 10 recipients and how do I increase that number? I have a Samsung Galaxy S7 and Samsing says the limit is controlled entirely by the service provider (i.e. T-Mobile)...
View ArticleCellSpot not working!
I have a brand new 4GLTE CellSpot and its not working. The power light is flashing green and the internet light is flashing orange. I have plugged the yellow Ethernet cord into the yellow WAN port...
View ArticleGalaxy Tab E andriod 8.0 update
Is the galaxy tab e getting the android 8.0 update Verizon and AT&T got it already?
View Article"There was an error contacting the server. Please try again later." Error...
After some googling, I found many other customers with similar issues over the past year. Error There was an error contacting the server. Please try again later. is received when trying to register...
View ArticleCellspot incompatible with Spectrum (Charter, Brighthouse, TW)
After two years my cellspot would not sync. I returned it and was sent another V.1 although I requested a V.2. I spoke with a tech advisor at T-Mobile last night and he confirmed that Spectrum Cable...
View ArticleS7 Battery Drain With Oreo Update
Hello. Recently updated my S7 to Oreo and am experiencing severe battery drain. A full charge only lasts about 5 hours, which is a significant decrease since the upgrade. I've seen a few threads...
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Poor signal reception but T-mobile Map claims otherwise.
T-mobile, Your claim that there is an 'excellent signal' at where I am located is false. Your maps indicate that there is 4G LTE 'excellent signal' and that 4G LTE 700 (Mhz) is available here. I...
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CATS VS DOGS Contest
Hey, T-Mobile Community! Not sure if you all know this, but August is home to two pretty amazing holidays! On 8/8, we have "World Cat Day", and on 8/26, we have "National Dog Day". We know that cats...
View ArticleSuper slow data on Umidigi Z2 phone
Hi there. I just got Umidigi Z2 phone as an experiment. It connects to the LTE network without any problems. It makes phone calls without any problems. Without WiFi, I get a good speed (55x5) on...
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Does having One Plus or One International immprove the ISP wifi of the...
So I have begun to work the night shift (2pm to 11pm) at my job at a different location and I noticed that the WiFi for their ISP is not as good as my home WiFi or any other business' WiFi. This was...
View ArticleTurn off emergency alerts Note 8I
The setting is grayed out and I am unable to change it. Is there any way to change it?
View ArticleDelete Account
I made this T-Mobile community support account by accident and would like it to be deleted
View ArticlePoor coverage in Southern Wisconsin, West of Paddock Lake
Recently joined Tmobile and live in the Chicago area so far, so good. Went to Lake Geneva over the weekend. Drove 94 to 50 and went West. Once we got past Paddock Lake, either no service or 1 or 2...
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