Learn steps for Binge On, including turning it off (or back on) if you are on a Simple Choice or prepaid plan.

Managing your Binge On settings

As a T-Mobile customer, Binge On is automatically enabled so your data will stretch up to three times further when you are streaming video. You do have the option to turn it off (or back on) at any time. If you disable Binge On, video streaming is no longer optimized, resulting in your 4G LTE data being consumed faster, and all video streaming will count toward your high-speed data. You're free to disable Binge On at any time, and then enable it again whenever you like. It's your choice.

If you decide to turn it off, you should stop any video streaming before you make a change to your Binge On status.

Managing Binge On using self-service short codes

You can use these short codes to manage your Binge On settings directly from your device:

Managing Binge On through My T-Mobile

For postpaid accounts

1. Go to My T-Mobile and log in to your account.
2. Select PROFILE in the upper right corner.
3. If you have more than one line on your account, select the line you want to manage from the drop-down list located in the upper right area.
4. Select Media Settings.
5. Next to Binge On, select if you want it ON or OFF.

For prepaid and some T-Mobile for Business accounts

1. Go to My T-Mobile and log in to your account.
2. On the home screen, look under the My current usage tile.
3. Next to Binge On, select if you want it ON or OFF.

Note: If you have multiple lines on your account, you can do this for each one by choosing the person's line in the drop-down menu in the upper right.

T-Mobile for Business accounts: A call to Business Care is required to enable or disable Binge On on most accounts.

Managing Binge On using our app

To manage your Binge On settings directly from your device using our app:

For postpaid accounts

1. Access the T-Mobile app.
2. Select Profile Settings.
3. Select Media Settings.
4. Next to Binge On, select if you want it ON or OFF.

For prepaid accounts

1. Open the app. If you don't have it, download it now.
2. Select Account Info> Plans & Services.
3. Select Add/Change Services> Other.
4. Select button next to Disable Binge On.
5. Select Add Service and confirm.
6. Select Continue> enter PIN > click Accept.

Note: As a reminder, if Binge On is off, your favorite services like Netflix, Hulu, HBO, Sling, ESPN and more won't stream for free and will count against your high-speed data allotment.

You can try out the T-Mobile network risk-free with our 30-day, money-back Lifetime Coverage Guarantee™.

How it works

The Lifetime Coverage Guarantee is available to all T-Mobile customers and employees who activate with or upgrade to an eligible device with JUMP! On Demand. The guarantee lasts as long as you're making monthly payments for that device to T-Mobile.

Just give the T-Mobile network a try using your new JUMP! On Demand device. If you're not satisfied with your T-Mobile coverage, and if it is:

• Within the first 30 days of service
  You can simply return your device. You'll receive a full refund on your service and device cost, with no strings attached.

• Past the first 30 days of service or after paying the first full bill
  You can get a refund for your current month of service and we'll unlock your device to take it with you.

You can keep your JUMP! On Demand lease payments, even if you switch to another carrier. However, any promotional pricing attached with your device stops when you leave, which can result in an increase in the amount of your monthly payments.

*Not available to customers in Puerto Rico or through third-party retailers.

Activation of benefits

You must enact your benefits before cancelling service or porting to another company at the following:

• New activation: visit a T-Mobile retail location.
• Upgrades: visit a T-Mobile retail location or call T-Mobile Customer Service.

Things you should know if you decide to leave

We'll be sorry to see you go, but if you find that T-Mobile's coverage is not for you, here are the things you need to think about before cancelling.

• You must notify T-Mobile and request an unlock before porting your number to another carrier. This ensures that your monthly JUMP! On Demand payments continue. If you cancel before letting us know, the entire balance for your JUMP! On Demand device will be due, and we won't be able to reset it back to monthly payments.
• If you cancel T-Mobile service before activating the Lifetime Coverage Guarantee and request your device to be unlocked, you won't be able to take advantage of the offer.
• No fees associated with starting up at another carrier are covered by T-Mobile.
• T-Mobile will refund your SIM starter kit cost, and you won't be charged a restocking fee.
• You're responsible for any charges relating to third-party services, incremental services, or features that you've added to your phone.
• If you didn't initially sign up for Device Protection, you can still sign up for PHP at the time of cancellation, without a three-point inspection. Just let us know when you call customer service or when you visit one of our retail locations.

Good for you! You've decided to make the switch to the Un-carrier and we welcome you through Carrier Freedom™! Now, let's see about getting you that reimbursement of your Early Termination Fee (ETF) or device payment plan. If you're a Corporate Liable (CL) or Individual Liable (IL) business customer, you're eligible for a payout via one-time bill credit of up to $650 per line on up to 5 lines, and a maximum payout of up to $100 per line for lines 6 and beyond. So, what are you waiting for? Let's do this!

Get this deal

Get help with this deal

Not seeing your credits on your account? No worries! We got you covered. It can take up to 2 bills before your credits apply to your account. If you're still not seeing your credits, please contact us.

Limited-time offer; subject to change. New device purchase, qualifying credit, port-in from eligible carriers, and qualifying service required. Tax excluded. Submit proof of balance (limit $650 per line for lines 1-5; $100 per line for lines 6+) & 90+ days with carrier within 30 days of port-in and be active and in good standing when processed; allow two bill cycles. We might ask for more information. Must be activated in same market with same billing address. One offer per account.

Napster unRadio and Napster Premier (formerly Rhapsody) are music streaming services offered as part of T-Mobile's Music Freedom.

This service is no longer available to new customers, but customers that already have Napster can still enjoy using it. Napster unRadio is automatically included if you have our currently offered Simple Choice™ Plan with Unlimited 4G LTE data on your smartphone or mobile device on our network. Napster Premier is available at a discount to many of our customers.

Napster unRadio

Napster unRadio is included with the currently offered Simple Choice Plan with Unlimited 4G LTE data on your mobile device on our network, or for a small monthly fee on other data plans. It's available for both iOS and Android devices, and you can also listen on your laptop or desktop computer.

unRadio features include:

• Unlimited skips and no ads
• Listen to your favorite artists streaming or offline
• Access to more than 20 million songs
• Access to thousands of FM/AM radio stations

Napster Premier

Napster Premier costs a small monthly fee, depending on your current data plan. It's available for Android, iOS, Windows, and Blackberry/BB10 devices.

Premier includes everything listed for Napster unRadio above, plus:

• Unlimited Favorites offline
• Unlimited ability to download any track or album
• Backward skipping

Getting support

If you need support using your Napster unRadio or Napster Premier music streaming service—such as how to use the Napster app, questions about Napster billing, how to set up a playlist, or how to create a radio station—we recommend contacting them through the Napster Help Center.

If you have questions that are T-Mobile-related—such as T-Mobile billing, features, and data usage—you can go to My T-Mobile and log in to your account.

FAQs

What if I change my data plan after adding one of the Napster services?

If you change to a plan that is eligible for the same-priced Napster service, your subscription will remain the same. If you no longer want Napster when you change, you'll have to cancel your Napster subscription separately.

If you change to a plan that is eligible for a different price, your Napster service will be canceled. You can easily add the service back for the eligible price while not losing any of your Napster account settings.

Why does it say I already have an account when I try to sign up?

Napster accounts are associated with your email address. If it states that you already have an active Napster subscription, you'll need to cancel your current Napster account so you can sign up again to get the special T-Mobile pricing.

I purchased a Napster subscription from T-Mobile and then signed up via iTunes. Why am I being charged twice?

If you signed up for Napster through another service, you need to cancel that subscription right away. In order to get the correct pricing that we reserved for our customers, make sure that you sign up through T-Mobile. Napster unRadio is automatically included with eligible Simple Choice™ Plans with Unlimited 4G LTE data on your smartphone on our network, while Napster Premier is available at a discount to many of our customers.

As of July 15, 2016, Rhapsody is now Napster.

Napster unRadio and Napster Premier are music streaming services offered as part of T-Mobile's Music Freedom. To get this special offer with T-Mobile, you can use these steps to set up your Napster services on your mobile device.

After setup, if you need support using your unRadio or Premier music streaming services, we recommend using the Napster Help Center.

Add Napster through its website

1. Access Napster.com from the device's web browser (or click the special T-Mobile banner or link if you're accessing from a computer).
2. Enter your mobile number to receive a confirmation text message. Follow the onscreen prompts.
3. Select the preferred Napster service:
   • Napster unRadio: Follow the instructions to download the application from iTunes or Google Play. The unRadio application is currently available for iOS, Android, and Windows phones. BlackBerry users can listen via the desktop computer application (Mac or PC).
   • Napster Premier: Follow the instructions to download the application from iTunes, Google Play, Windows Marketplace, or BB App Store.
4. Download and open the app to start streaming, or visit Napster.com on a computer to use the desktop app for unRadio.

Add Napster through Google Play

1. Access Google Play.
2. Search for, download, and install the Napster app.
3. Sign up for and then create a Napster account through the onscreen prompts.
4. Napster will confirm that you're a T-Mobile customer. If you're on Wi-Fi, enter your phone number to receive a verification text message. Follow the onscreen prompts to confirm.
5. Select the desired Napster service and confirm Napster unRadio or Napster Premier.
6. Open the app to start streaming.

You may cancel your Napster subscription by visiting account.napster.com and clicking Cancel Subscription at the bottom of the account summary.

Address Bluetooth setup problems, so you can wirelessly connect your device with headsets and other accessories.

Can't pair with another Bluetooth device

1. Open the Devices page, find your device, and open its Tech Specs page.
   • See what Bluetooth profiles your T-Mobile device supports.
   • Check that the accessory you're trying to connect uses one of those profiles.
2. Make sure the devices are within 10 feet of each other, with nothing between them.
3. Put the headset or accessory into discoverable mode. (See the user manual for help.)
4. Open the Bluetooth menu, search for new devices, and find the accessory to pair.
5. If it asks for a PIN or passkey, check the accessory user manual or contact the manufacturer. (Common passkeys you can try are 0000 and 1111.)
6. See if the devices shows as paired in the Bluetooth menu.
7. If the devices were previously paired, remove the saved connection so you can make a new one.
8. For Apple iPhone, reset network settings. (Settings> General> Reset> Reset Network Settings)
9. Update the device software to the latest version. You can do this over Wi-Fi.
10. Turn off and turn on Bluetooth in your device settings.
11. Restart the device.

Can't turn Bluetooth on or off

1. Open the Devices page, find your device, and open its Tech Specs page. Make sure it has Bluetooth.
2. Check that Airplane mode is off.
3. Turn off and turn on Bluetooth in your device settings.
4. Uninstall all apps you downloaded around the time the problem started.
5. For Android devices, wipe the cache partition.
6. For Apple iPhone, reset network settings. (Settings> General> Reset> Reset Network Settings)
7. Update the device software to the latest version. You can do this over Wi-Fi.
8. Restart the device.

T-Mobile eSIM is a T-Mobile-branded app that lets Apple iPhones with dual SIM support set up their eSIM and activate T-Mobile prepaid service.

About the app

• Only available for Apple iPhone XS, iPhone XS Max, or iPhone XR running iOS 12.1.1 or later.
• If your device isn't from T-Mobile, it must be unlocked to activate with the T-Mobile eSIM app.
• Requires an active data connection through cellular or Wi-Fi.
• You can only activate T-Mobile prepaid service using the app.
• Simulators are available!
• For information on managing eSIM settings, see eSIM settings: Apple iPhone on iOS 12 .

Activate T-Mobile service

1. Download and install T-Mobile eSIM app from the Apple App Store.
2. Open the app, review the intro screen, then tap Get Started.
3. Enter your email address and tap Next. If you already have T-Mobile, you'll need to use a different email address that's not in use with a T-Mobile ID.
4. If prompted, tap Settings and enable Location Services for the app. It needs to be set to "While using the App".
5. Enter the address for the primary place you'll use T-Mobile service, usually your home, then tap Next.
6. If your address is correct on the pop-up, tap Confirm.
7. Choose your prepaid plan, then tap Next. Tap See plan details for more information on the plans.
8. Review the Service terms, then tap Accept if you agree to the terms.
9. Enter your credit card information, including the CVC/CCC and billing zip code, then tap Next.
10. Review your order to make sure everything looks correct. Enter a new PIN, confirm it, then tap Submit.
11. Wait while we set up your T-Mobile service.
12. On the Install Cellular Plan screen, tap Continue to download and install your eSIM profile.
13. Tap Add Cellular Plan, label your cellular plans for easy identification, then tap Continue.
14. Choose which line you want to use as your default line, then tap Continue.
15. Once that's complete, the screen will show your new phone number and let you view your receipt.
16. Contact us if you want to port in your current number from another service provider.

Additional support

Here are some error messages you may receive using the app and helpful tips to solve them.

Oops, you lost connection

• This means the app lost its connection to the internet when trying to complete setup.
• Make sure you have good Wi-Fi or Cellular signal and try again.
• If possible, attempt using a different internet connection.

Oops, your receipt isn’t ready yet

• This means that your receipt hasn't finished loading yet, it could take a minute.
• You can also view the receipt on My T-Mobile under your account history..

Error 501: Device is incompatible or locked by your provider

• This means your iPhone doesn't have an eSIM or is locked to the service provider you purchased it from.
• Make sure you have the Apple iPhone XS, iPhone XS Max, or iPhone XR.
• Contact the service provider who sold you the device to request an unlock.

Error 502: That email is already a T-Mobile account

• This means the email address you're trying to use is already set up with an existing T-Mobile account.
• You'll need a different email address to create a new account.

Error 503: eSIM limit reached on this device

• This means you've run out of eSIM profile spaces on your iPhone.
• To activate T-Mobile service, erase one of your existing eSIMs.

Error 504: Oops, something went wrong

• This means that the app had an issue loading the next screen.
• Make sure you have a strong Wi-Fi or Cellular data connection, and try again.
• If it's still not working, contact us for additional support.

Error 505: There was an issue completing your order

• This means that something other than the issues above is causing problems.
• Make sure you have a strong Wi-Fi or Cellular data connection, and try again.
• If it's still not working, contact us for additional support.

Error 506: It looks like your ZIP code has no remaining phone numbers

• This means that we've run out of phone numbers for that ZIP code.
• Close the app and clear it from the recent apps, then try again.
• If it's still not working, contact us for additional support.

FAQs

What do I need to do to use the eSIM with T-Mobile?

Getting started is easy. You’ll first need an iPhone XS, XS Max, or XR with iOS 12.1.1 or later purchased from T-Mobile or unlocked if purchased from another retailer. Then download the T-Mobile eSIM app from the App Store. Enter an email address to create your new T-Mobile prepaid account and then follow the activation steps to select your plan. Current T-Mobile customers will have to enter a new email address if it’s already connected to a T-Mobile account.

For more instructions on how to set up and use your eSIM line after the activation has completed, please visit https://support.apple.com/en-us/HT209044.

What plans are available for T-Mobile eSIM activation?

T-Mobile offers three prepaid plans for eSIM activation. They are:

• T-Mobile ONE Prepaid with unlimited voice, text, and data for $70; 30 day expiry with renewal option
• Simply Prepaid with unlimited voice, text, and 10GB of LTE data for $40; 30 day expiry with renewal option
• Tourist Plan with 1000 minutes, unlimited text, and 2GB of LTE data for $30; 21 day expiry

Do I need to pay any fees to activate eSIM with T-Mobile?

At this time there are no fees to activate eSIM with T-Mobile.

Can I activate eSIM as a standalone account at T-Mobile?

Yes. If you already have an iPhone from another provider and want to activate a prepaid line, you can activate eSIM as your standalone T-Mobile account. However, if your iPhone is locked to another service provider, you will need to unlock it before you can activate a T-Mobile eSIM.

Why are you choosing to support eSIM with an app?

T-Mobile is making it simple to light up eSIM. Just download the app and select a prepaid plan that works for you. No trekking to a store or juggling two different physical SIM cards – adding a line is done from the convenience of the app, wherever you are. The eSIM app was built for travelers coming to the U.S., existing T-Mobile customers who want a secondary pre-paid line and anyone who wants to take the Un-carrier out for a test drive to try out America’s fastest 4G LTE network.

Click the link below to view the full term & conditions.

So I have a Verizon iPhone SE and that works perfectly on T-Mobile but my Verizon Samsung Galaxy S7 Barely works on T-Mobile meaning that you can make calls but you cannot search the web without being on wifi. Could someone help me?

Use this page to view the menu settings and options available for the current software version of the Samsung Galaxy S10 5G.

Hi all

I am a frequent visitor to US, and maintain a Pay as you Go Legacy account for phone/text service for use during short trips.

Is it possible to purchase a Tourist Plan to access data as well when I am on a longer trip?  If yes, will my account revert back to Pay as you Go Legacy after the Tourist Plan expires?

Thanx

Hi,

I recently purchased a pre-paid travel plan through the eSim app. after taking payment the app showed me my phone number and receipt option but never took me to the eSim setup. I have no QR code to install the eSim and no information to setup manually. How do I acquire a QR code?

I've had the Advantage Program since before 2014. I saw a promotion to add several lines, so I verified I could do so without losing the benefits of my Advantage Program:

If you were part of the Advantage Program on or before March 31, 2014, you'll continue to receive a monthly discount. Even if you add a line after March 31, 2014, that new line is also eligible for the discount. Keep in mind, we may need to verify your information and current plan selection periodically to validate your eligibility, such as if you're still employed with a company.

The Advantage Program discounts were removed from my existing line and are now being applied to only one of the cheapest of the new phone lines. I have verified my eligibility each year without fail and have the confirmation from the most recent verification. How do I keep the Advantage Program discount for all lines?

Thanks!

Hi,

I'm using iPhone 8 Plus with T-Mobile service. Since last Saturday, there is no service on my phone, I can not make any phone calls or sending any messages. I did reset all the Settings, even tried to erase all content and reset all the settings. Then if the wifi is ON, the T-Mobile Wi-Fi has been displayed instead of T-Mobile and there is no signal. I can make phone calls or send messages.

But, if wifi is OFF, I CANNOT make any phone calls because there is no service.

Sometimes, the T-Mobile displayed but I still can not make any phone calls until the wifi is ON.

Could you guys help me with this case? thank you.

For a limited time, get a free Samsung Galaxy S10e or S10, or get $900 off a Samsung Galaxy S10+ (via 24 monthly bill credits) when you buy another Samsung Galaxy S10e, S10, or S10+ device of equal or greater value on EIP and add new qualifying voice lines of service. For well-qualified customers. Plus tax. Contact us before canceling wireless service to continue device payments, or credits stop & remaining balance on finance agreement is due.

Get this deal

Get help with this deal

Not seeing your credits on your account? No worries! We got you covered. It can take up to 2 bills before your credits apply to your account. If you're still not seeing your credits or received a notification from us that you're no longer eligible for this deal, check out Promotional credits for help.

Contact us before canceling service to continue discounted device payments, or credits stop & remaining balance is due on both devices. Tax on pre-credit price due at sale. Limited time offer; subject to change. Qual'g credit, service, add'l line (2+ total), & finance agreements req'd. If you have canceled voice lines in past 90 days, reactivate them first. Galaxy S10e 128GB: $0 down + $31.25/mo. x 24, pre-credit price: $749.99; Galaxy S10 128GB: $149.99 down + $31.25/mo. x 24, pre-credit price: $899.99; Galaxy S10+ 128GB: $249.99 down + $31.25/mo. x 24, pre-credit price: $999.99. 0% APR. SIM starter kit or upgrade support charge may be required. Must be active and in good standing to receive credits; allow 2 bill cycles. Max 6 free or discounted devices/account. May not be combined with some offers or discounts (e.g. Carrier Freedom).

For a limited time, save up to $300 when you purchase a new Samsung Galaxy S10e, S10, or S10+ on EIP and trade-in an eligible device. Fulfilled via one-time credit based on fair market value of trade-in device, then remainder via rebate.

Get this deal

Get help with this deal

Having trouble submitting your rebate? Check out Rebate help.

Limited time offer; subject to change. Qualifying credit, service, finance agreement, & trade-in (iPhone 7/7+, 8/8+; Samsung GS8 & GS9 series, Note 8; LG V40, V30, V30+, G7; Google Pixel, XL, 2, 2XL; One Plus 6T) required. SIM starter kit or upgrade support charge may be req'd. Tax on pre-rebate price due at sale. If you cancel wireless service, remaining balance is due. Device pricing for well-qualified customers. Samsung Galaxy S10e (128GB): $0 down + $31.25/mo. x 24; pre-credit price: $749.99; Samsung Galaxy S10 (128GB): $0 down + $37.50/mo. x 24; pre-credit price: $899.99; Samsung Galaxy S10+ (128GB): $99.99 down + $37.50/mo. x 24; pre-credit price: $999.99. 0% APR. Savings via trade-in credit & prepaid MasterCard® Card issued by Sunrise Banks N.A., Member FDIC, pursuant to a license from Mastercard International Incorporated. Mastercard is a registered trademark of Mastercard International Incorporated. Use of this card constitutes acceptance of the terms and conditions stated in the Cardholder Agreement. Cards will not have cash access and can be used everywhere Mastercard debit cards are accepted. Must be active and in good standing when card is processed. Allow 8 weeks. Max 12/account. May not be combinable with some offers or discounts (e.g., Carrier Freedom).

Connect Me is a T-Mobile website that lets you quickly set up and manage your data-only device. If you have other types of active service (like a mobile device line), use My T-Mobile to manage your account.

Create an account

1. Turn off Wi-Fi on your tablet settings. For instructions to turn off Wi-Fi, check out the How-to guides for your device on the Devices page.
2. Open the browser on your tablet.
3. Go to T-Mobile.com/ConnectMe, and follow the prompts to create your Connect Me account.

Access Connect Me

1. Turn off Wi-Fi on your tablet settings. For instructions to turn off Wi-Fi, check out the Howto guides for your device on the Devices page.
2. Open the browser on your tablet.
3. Go to T-Mobile.com/ConnectMe.
4. Log in to manage your Mobile Internet plan.

Change your plan

1. Open Connect Me.
2. On the Account Overview screen, tap Add Data or Change Plan.
3. Tap Purchase a Recurring Domestic Data Pass Options and then tap Next.
4. Review your changes or change your payment information (if necessary) and then tap Next.
5. Review and agree to the Terms of Service and then tap Agree.
6. Review the Payment Summary and then tap Submit.

Buy an On-Demand Data Pass

1. Open Connect Me.
2. On the Account Overview screen, tap Add Data or Change Plan.
3. In the One-Time Domestic Data Pass Options, select the pass and then tap Next.
4. Review your changes, and input your payment information (if necessary) and then tap Next.
5. Review and agree to the Terms of Service and then tap Agree.
6. Review the Payment Summary and then tap Submit.

Check your data usage

1. Open Connect Me.
2. On the Account Overview screen, check the following:
   • Your current pass usage
   • Amount of remaining high-speed data
   • Days remaining on the pass

This has been going on for a long time now. I don't get a lot of calls. I talk to people, they say they call me but I don't hear the phone ring. I don't even receive their voicemails. Sometimes I only get voicemails after they attempted to call me but my phone didn't ring. This is a HUGE problem. Is there anyone else having the same problem?

My "Check USB Port" notification has been on for 5 days now and won't go away. The phone is definitely completely dry and I have tried turning it off an on again multiple times. In fact, I have to turn it off to get it to charge because this feature blocks charging. I installed the Android 8.0.0 update for my LG V30 about a week before this started.

Your device data works a little differently when it's on a non-T-Mobile network, and it has some restrictions.

T-Mobile partners with other U.S. carriers to provide service in some areas of the country. When T-Mobile customers use data on these partner networks, this is called "domestic data roaming." While roaming, data services work a little differently and have some restrictions.

How it works

T-Mobile is always looking for ways to offer as much coverage as possible on our own network, so we must sometimes rely on domestic roaming partners to broaden our domestic coverage. To make this possible, we coordinate with third-party roaming partners in certain areas where we don’t have our own network coverage.

In these cases, we don’t have the same ability to provide unlimited data roaming. When you travel outside of T-Mobile's U.S. network coverage, your phone automatically switches to using wireless data from another carrier. There's no added charge for the service, but we do have to place reasonable limits on off-network usage.

You'll receive a usage alert when you've reached 80% of your monthly domestic data roaming usage allotment; then you'll receive a second alert when you reach 100%.

Eligibility

Roaming allotments for Magenta, T-Mobile ONE, or Simple Choice plans

If you have one of our recent plans (such as Magenta, T-Mobile ONE, or Simple Choice plans activated on or after November 15, 2015), then you're eligible for 200 MB of domestic data roaming.

Roaming allotments for other/older plans

Your data roaming eligibility depends on your full-speed data allotment, whether you're on one of our older Simple Choice plans (activated before November 15, 2015) or other older plans. To determine this allotment, follow these steps:

1. Go to My T-Mobile, and log in to your account.
2. Click Plan at the top of the page.
3. Find the line you want to check.
4. Click the +next to DATA SERVICE.
5. Check the bill details to see what it lists as your limit for high-speed data.
6. Check the following table:
   

   Data feature / plan	Domestic data roaming limit
   Less than 200 MB	5 MB
   200 MB to 1 GB	10 MB
   2 GB to 4.99 GB	50 MB
   5 GB to 10.99 GB	100 MB
   11 GB to 21 GB	200 MB
   Unlimited high-speed data w/ SMHS	50 MB
   Limited high-speed w/ SMHS	50 MB
   Mobile Web Pay Per Use	10 MB
   Tourist Plan	200 MB

Things to keep in mind

• You will not be charged for domestic data roaming.
• However, once your domestic data roaming allotment has been reached, your data services will be unavailable until you return to a T-Mobile coverage area or your bill cycle starts over.
• If you have a Wi-Fi-capable device, you can still connect to Wi-Fi to access data in non-T-Mobile coverage areas.
• To reduce data usage when roaming:
  • Use Wi-Fi whenever possible, especially when streaming or downloading.
  • Adjust the settings in your phone to disable data roaming. Head over to the Devices page, select your device, and you'll find steps to change these settings.
  • Set email and other social networking applications that synchronize data to "manual" mode instead of "automatic" or "push," so you can control when you are syncing data.
• Android phones can use applications like My Data Manager to track and control usage. It's not a T-Mobile application and doesn't show exact network usage, but it may be useful for general reference.

Monitor your domestic data roaming

You'll receive a free usage alert via text message to notify you once you use 80% of your monthly domestic data roaming allotment, and another when you reach 100%. These text messages contain a link that allows you to view your real-time usage.

You can also view your domestic data usage by using the T-Mobile app on your device once you have exceeded 80% of your monthly full-speed data or domestic data roaming allotments.

There may be times when your device still attempts to roam or use another carrier's network, even when you're within the T-Mobile coverage area. If you’d like to limit this, see the Things to keep in mind above.

What can I do if I used my domestic data roaming allotment?

Once your domestic data roaming allotment has been reached, your data services won't be available until you return to a T-Mobile coverage area, your bill cycle starts over, or you buy a Domestic Data Roaming Pass (not available for the Tourist Plan).

If you have a Wi-Fi-capable device, you can access data on any available Wi-Fi connection. Most data services aren't available when you reach your domestic data roaming allotment.

You can call 611 from your T-Mobile number, or call T-Mobile Customer Service at 1-800-937-8997, to purchase one of the following data passes:

• A 1-Day 10 MB Domestic Roaming Data Pass costs $10
• A 7-Day 50 MB Domestic Roaming Data Pass costs $15

I’m getting sick of there coverage in my area, I checked the coverage on the coverage map and it says that it’s high speed LTE data in my area and that’s a lie, sometimes I have no service at all, and sometimes I get EDGE and when it’s raining and cloudy then I have no signal at all. Someone please fix this, I love —mobile but I only have so much patience with them.