I'm being charged again for something I've already paid off. I've the credit card statements to prove I paid for it. The EIP breakdown on My T-Mobile page also says this is paid off. What do I need to do to fix it? I refuse to pay for the item twice. Really irritated. I drive by T-Mobile Headquarters (my mother even worked there back when T-mobile was Western Wireless) every day so I can give the phone and everything back in person if this can't be fixed.
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