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I just got my new Samsung Samsung Galaxy J7 and I'm trying to set it up. The...
Hello... I just got my new Samsung Samsung Galaxy J7 and I'm trying to set it up. The sim card will NOT fit in the slot! Please help. I looked up a video on how to insert it but it just will not slide...
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Pawbo
I am unable to connect to the Pawbo in my home on the T-Mobile LTE network via the Pawbo app. I have a company phone that works off the Verizon network and it works just fine on their LTE network. From...
View ArticleI need to have my bill fixed!
I'm being charged again for something I've already paid off. I've the credit card statements to prove I paid for it. The EIP breakdown on My T-Mobile page also says this is paid off. What do I need to...
View ArticleGold galaxy S7 back glass replaced. Jump! On Demand
i cracked my glass back and recently had it replaced. The only issue is the back glass he ordered wasn't an official t-mobile back, all it says is samsung instead of all of the extra information on the...
View Articledid a factory reset on the Samsung Galaxy Grand Prime and then it didn't...
I had to do a factory reset on my samsung galaxy grand prime immediately after that it did it device update and now when I turn my phone sideways the screen won't rotate I don't know what to do to fix...
View ArticleMessage blocking
Hi, I wanted to know how to get rid of message blocking on my phone, when I try to text past 11 it won't let me or when I try calling someone past 12 it won't go threw? Can someone please help.
View ArticleHow can I find out what websites are being used on my kids phone?
I Would want to know what websites my kid is using on his phone.
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How to set up your Wi-Fi CellSpot Router
Learn how to set up your Wi-Fi CellSpot™ Router. Or you can download the Setup Guide. Go to:Setup videoRouter placementFirst-time setupConnect to the router from your phoneAdd the router to an existing...
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T-Mobile coverage map guide
Learn about the T-Mobile coverage map.T-Mobile is changing the game by displaying maps that truly represent the expected network experience based on real customer data. The current industry standard...
View ArticleHTC One m8 bricked after marshmallow
After my HTC One M8 updated to marshmallow there was what seemed like a cascading failure over a period of a few weeks. First little things started happening: apps and processes (including settings app...
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Troubleshooting broken Tmobile service, phone says disconnected, no phone...
I have tried sorting this out through calling up customer service and going through technical support but the people who are paid to read of scripts cannot help me and tell me it's a known issue that...
View Articlei want to switch to my iphone to my ipad mini 3
i want to switch to my iphone to my ipad mini3
View ArticleWord Association
From what I remember there was a word association thread on the old T-mobile forum.Let us start a new one!!!!I'll be the first. CHILLS.
View ArticleNo connectivity when I go from 4g lte to 4g
I have a note 5 and I had the same problem on my note 3. I have great connectivity when the phone says 4g lte but when it says 4g I have nothing. If it just says 4g and I have 5 bars I can't even...
View Articleota update doesn't work
The last update had the same problem. Message is "Insufficient space to download: 13.7MB". There is of course, 393MB available. What are the plans to fix this? I'm not comfortable being told every...
View ArticleDo you cover LG tablets model# VK810-4g? This currently has a Verizon...
I want to know if T-Mobile has a plan to cover my LG Tablet that I can add on to my account.
View ArticleSince the last update H34510h auto focus has stopped working
Since the last update H34510h for the LG Leon auto focus has stopped working on close up pictures the rear facing camera used to auto focus but not anymore actually no focus at all within a foot of the...
View ArticleData Stash Balance not being updated
My DataStash total has not been updated since March. Every month, I have leftover data that is not being deposited. I'm wondering if others are having the same problem. I log into my t-mobile...
View ArticleI recently switched carriers
I recently switched carriers from verizon to tmobile and i was told i would get a rebate card, which i can pay off the bill. I have not received it, but did see it has been approved. My bill is due now...
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