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Pawbo

I am unable to connect to the Pawbo in my home on the T-Mobile LTE network via the Pawbo app. I have a company phone that works off the Verizon network and it works just fine on their LTE network. From...

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GCI roaming in Bethel AK

I will working in bethel Alaska periodically. Will I continue to have unlimited calls text and 4g data with my galaxy s4 under the current T-Mobile GCI agreement? I will working in bethel Alaska...

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What do I do now with the MSL code?

So I contacted Sprint's Customer Care, and was told that I had to contact their Tech Support team at a different number and that only they could unlock my iPhone 5.  So I called them, and they gave me...

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LG G5 back light bleed

I bought an LG G5 just over a month ago and love it. I recently noticed a dark shadow in the upper right hand corner of the display and asked for a warranty replacement. I drove to the store two days...

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Music Freedom Data Problem - Tune In Premium

Been using Tune-In Premium (listed on the TMO official list of included streaming services), through the Tune-In app (on Android 6.0.1) and data has been being charged towards my monthly 2GB allotment....

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Re: T-Mobile iPhone not receiving Group Message from T-Mobile Android Phones

So I followed exactly what you did, and was so excited because it seemed to work.  I had a group message between my souse and a friend.  It worked after I changed that setting.  However my parents are...

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Reclamo

el martes 26 de julio fui a la tienda ubicada en el millenia Mall a reportar un equipo que no funcionaba apropiadamente, un empleado me dice que lo reinicie y el problema se resolverá, lo hice y nada...

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Reclamo sobre mal trato recibido por varios empleados

el martes 26 de julio fui a la tienda ubicada en el millenia Mall a reportar un equipo que no funcionaba apropiadamente, un empleado me dice que lo reinicie y el problema se resolverá, lo hice y nada...

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Reclamo por mal trato recibido de varios empleados

el martes 26 de julio fui a la tienda ubicada en el millenia Mall a reportar un equipo que no funcionaba apropiadamente, un empleado me dice que lo reinicie y el problema se resolverá, lo hice y nada...

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My phone cannot find the network

My phone randomly dropped the network and can't find it. I've restarted it. Reset the connection settings and searched for a network connection. Nothing is working and I can't call customer care. Only...

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Contact a phone manufacturer

ManufacturerContact InformationAlcatelToll free number:1-855-368-0829 Monday - Friday: 9 a.m. to 6 p.m. PTWeb site:www.alcatelonetouch.comAppleToll free number:1-800-MY-IPHONE (1-800-694-7466) M - F: 4...

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TMobile service slowly getting worse?

My family has been on T-Mobile since the days when thise brick Nokias were still sold. We live in the Chicagoland area, and have noticed that more than ever our calls are getting dropped and data...

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SMS Short Code failures?

I used to get text alerts from my Chase Amazon credit card.  I just noticed here the other day that I was not receiving any text alerts.  I have never had a problem until the beginning of July here...

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my messages won't send until i close keyboard?

my messages won't send until i close the keyboard all of a sudden

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On june/july 2015 i upgraded my iphone 6s to a iphone 6s plus using the JUMP...

on june/july 2015 I upgraded my iPhone 6 to an iPhone 6s plus using the JUMP plan. On april 2016 i dropped my iphone and got a replacement  phone through the  tmobile insurance, its been 5 months , and...

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Why do we only have android Marshmallow 6.0 and not marshmallow 6.0.1? When...

We have Android 6.0. We want 6.0.1. 6.0 is a very buggy version of Android. 6.0.1 addresses all the bugs we are all having. Please coordinate with LG to give us 6.0.1 of Android. We need it very much....

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GPS stopped working after marshmallow update

So I recently did the update to Marshmallow on my LG G Stylo, and ever since then my GPS isn't working at all. When I use maps I can see the device pick up my location (probably through Wi-Fi or cell...

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To what extend does signal strength affect the battery?

This may apply to all phones but I noticed it on my Avant. Generally, I make it through the day (16-18 hours) with about 40% battery charge left on the phone. I was recently visiting a place where all...

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This is a Community Username Question

Hi: The Facebook team said I should reach out to tmo_phillip about my old username (jimpeyton1459). When I tried signing on using those credentials there was an error message stating the account was...

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4G not working on LG G2 after update to lollipop 5.0.2

Hi,     I have an LG G2 d801 device running on Android Lollipop 5.0.2, Kernel Version 3.4.0 Build Number LRX22G and Software Version D80130b. I previously had Kitkat 4.4.4 installed, but as soon as I...

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