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New 4g hotspot, slow up/down speeds

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I recently acquired this with a tablet offer at Toys R Us. All of my devices can "see" it and connect wirelessly to it, no problem there. The problem I'm having is the really slow speeds, both upload and download. I did the prepaid $50 for 5 gigabytes, and checked - not even close to 1 gig used, so it's not any throttling issue.

 

I can get a steady 3 out of 5 bars on the hotspot's screen (and also the hotspot's router config page, at the top), all devices connected wirelessly to it are 5/5 bars.

 

Am I missing something here?

 

I can provide any information from the hotspot's status pages. I've fought DSL for years, but these numbers are different to me.


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