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Horrible Signal

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Hi,

 

I've had my hotspot for maybe 3 months already, I never had good signal from the moment I got it. The area I lived in barely got any signal from T-Mobile but I knew I was moving soon so I kept the device thinking maybe it would work better in another area, I was wrong. My device, which is the black with orange strip, shows it has full bars but the icon that looks like an antenna shows number 2. where I used to live it used to show one bar and #4 on the antenna icon. I mostly got this device for school work, which 50% of the time I had to go somewhere where they offered free wifi. Ive been paying for a device that's not giving me what its suppose to. I would really like to get this work how its suppose to, if not I might as well return it. Its very faustrating when im in the middle of a school exam and the internet goes off. Please help!

 

Thanks


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