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Won't allow me to set up voicemail

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I've had T-Mobile for about 10 years now.  Some how, a few years back, I ended up without a voicemail box on my account.  When I dial voicemail it tells me I don't have an inbox in the system.  Doesn't give me the option of setting one up either, just ends the call.  I know it not to be a phone issue as I've had SEVERAL phones during this time period.  Any ideas?


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