Number not ported
I am still waiting on my number to port to my T-Mobile phone. I need to set up my account and switch it over to an employee line they told me I had to do it right away but I can't because my number...
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Note 3 questions
I got a GS4 right now but im upgrading next week, i got it down to the Note 3, G flex and Z1S. i think im leaning more towards the note 3 now but it seems a lot of people have been having a lot of...
View ArticleHOME DEPOT WOULD HAVE TAKEN IT BACK
Had occasion to upgrade to S4 after being a loyal s2 user and customer of T mobile. Purchased Dec 17 2013, BAD IDEA !. Phone 1 didn't work after 2 weeks numerous call, online support finally ran the...
View ArticlePossibly fraudulent automated survey
This afternoon I received an automated survey call purporting to be from T-Mobile and using the Caller ID (877) 453-1304 (which is T-Mobile's customer service number). Fully automated, the recorded...
View ArticleInternational data roaming in Peru
Hello, I am travelling in Peru. When I arrived in Lima, I powered up my phone withmy T-Mobile SIM card, I used the #RON# code, and data roaming worked for me. I am now hundreds of miles from Lima in...
View ArticleCanceling T-Mobile contract from abroad
Hi I am currently trying to cancel my contract with T-Mobile from abroad (in South Korea). I have tried calling Customer Services several times and have failed to reach to them. My 2-year-long term...
View Articlehelp me
sorry if my english not very good i had a problem, i'm from indonesia, i was buy iphone 5s second from usa when i in usa, n now i'm in indonesia n i got some problem about my iphone 5s. my iphone...
View ArticleWi-Fi calling problems
I'm having problems with Wi-Fi calling on my BlackBerry Bold 9900. It'll work for a while, and then stop working with error code W006.7 "T-Mobile Network error". Sometimes, selecting "All Off"...
View ArticleSMS Not working frequently
I have been having a lot of issues since switching from AT&T to T-Mobile when it comes to receiving SMS messages which were sent to me via email. I rely upon this functionality and it needs to be...
View ArticleWiFi Calling and Nexus/Motorola Moto Devices
Hi There, T-Mobile. Hate to be a nag/broken record, but, in case it's fallen through the cracks... Please, please, please do whatever you must to work with Google to Find A Way such that you can add...
View ArticleCoverage map vs Real Lifee
Today, I travelled (for business) from Dayton, Ohio to West Unity, Ohio. Fortunately, or unfortunately as it turned out, the route took me due North the entire way via US 127. According to the TM...
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Best wifi-calling device ?
I am looking for a cell phone device that allows wifi-calling and stay connected to the router. The one i have is mytouchQ more than a year old and its not good, not consistent with wifi. Hoping to...
View ArticleXperia Z1s yellowish tint on screen
Is anyone else having problems with the colors of the whites on your Xperia? Mine has been swapped 3 times and has a definitive yellow hue to it. (I have adjusted brightness and white balance)
View ArticleKitKat 4.4.2 Update for Note 3 no good?
I have the Galaxy Note 3 purchased end of December. I just got the 4.4.2 KitKat update 2 days ago and regrettably have been experiencing nothing but problems since...severe batt drain where prior it...
View Articleroaming data not working in london
So I have a nexus 4 and a simple choice plan that include international data and texting as they all do.I just got to London from Boston, and I automatically connected to the T-Mobile network here. I...
View ArticleConference callers fade out
I continue to have a problem when participating in conference calls. The participants voice fades and becomes incomprehensible. This is likely attributed to the noise suppression in the device. I...
View ArticleSpeakerphone Issue
Hi,Most times I answer the call my XperiaZ's speakerphone automatically turns on. I cannot find any solution to this in my phone settings. Please help. It is very annoying and disappointing. Thank you...
View Articleup grading cell phone
I want to know why I have to pay $270 to upgrade my phone when you guys advertise $0 down upgrading? I feel that this is false advertising and unfair practices
View ArticleWon't allow me to set up voicemail
I've had T-Mobile for about 10 years now. Some how, a few years back, I ended up without a voicemail box on my account. When I dial voicemail it tells me I don't have an inbox in the system. Doesn't...
View Articleiphone 4 wont send text messages
0My iphone 2 weeks ago for some reason will not send regular text messages to people who doesnt have an iphone. The weirdest part is that it will send picture messages to them(not iPhones. iMessage...
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