phone service
I want to switch from sprint to t mobile today but i cancelled my service with sprint. Can i still switch or cant do it at all?
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How can I use my iPhone 5s in Armenia with local sim card. It says it's...
How can I use my iPhone 5s in Armenia with local sim card. It says it's unlocked when I put local sim card. Thanks.
View Article$30 Refil card - Invalid?
I'm hoping someone can help me resolve this issue. I've been on the phone with several departments for 2 hours trying to resolve and am almost ready to cancel all my plans with T-Mobile and switch to...
View ArticleYou Currently do not have data service Error
I have been unable to access data services for about 1 week now. I have the the $30/month plan with 100 min talk/unlimited text, and unlimited data with 5gb at high speed. Phone tech support has been...
View ArticleNokia Lumia 1020 Internet Connection Sharing not working
i get error that says my plan doesn't support internet sharing. I verified that my sim works in a lumia 820 . Do I have to change my APN settings to get it to work ? Also I can make it not work by...
View ArticleError 504 Gateway Timeout When on 3g/4g; Loads Fine on WiFi
Today, the web site http://sila.altervista.org/ started timing out with Error 504 "Gateway Timeout" when trying to reach it via mobile data (4G) from my T-Mobile-branded Samsung Galaxy S III. The same...
View ArticleUnable to register for T-Mobile Support Account
When I first joined T-Mobile a few months ago, I tried to register for this support site, but the picture confirmation code would not open on the registration page. So I was unable to register and...
View ArticleProblems with calls, only when I answer a call, only when connected to WiFi....
The problem only happens when I'm connected to WiFi and when I answer the call. The other person hears my voice as a distorted high pitch squeal, and I hear them perfectly fine. When I make a call on...
View ArticleAre there plans to increase coverage in Wisconsin?
Currently I drive back and forth between Altoona (54720) and Tomah (54660), WI. The coverage map shows I-94 should have 2G coverage, however, most of the time I am on Edge. I usually listen to pandora...
View ArticleWhy does T-Mobile Continue Using UPS Return Services?!
In December I used a UPS dropbox (which is an option presented in the instructions) to drop off my handset device. I have the tracking number but the package was never scanned by UPS. Both T-mobile...
View ArticleGroup Messages Sometimes Not Sending or Recieving
Im on a GS3 with the latest firmware and my two friends are both using iPhones. When in a group message, I will try to send a text and I will often get the error "Message Not Sent" and after multiple...
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Track amount of data used when using device as a hotspot?
I have looked through the site and can't find an appropriate answer to my question : I recently changed my cell data plan to the following : Unlimited Data 8.5 gigs of data to be used for mobile...
View Articlere: Pay As You Go and International Roaming
I am traveling in India and want to receive and make a few limited calls using my T-Mobile number. My iPhone 5S works fine with the local roaming network Airtel, and I know the T-Mobile roaming rates...
View ArticleNokia Lumia Black Update for Lumia 521?
Hello I was wondering does anyone know when does T-Mobile plan on approving and releasing the Nokia Lumia Black Update (GDR3) for the Nokia Lumia 521 and why is it taking so long to get approved from...
View ArticleLOCKED OUT FOR 2 DAYS
PLEASE SEND AN UNLOCK CODE T O ******** Message was edited by: T-Force Erika to remove personal information
View ArticleCalls made to my cell phone aren't showing up
Hi Calls from family/friends made to my tmobille cell phone aren't showing up on my bill or on tmobile.com. It's been happening for a few months now. Can you help? thanks
View ArticleS3 wont download or update apps after factory reset
I am getting an error message when I try to upload/install apps from the Playstore. The message says: Error retrieving info from server(RPC-3). Also, when I try to update my apps it fails.
View Articlecan't update
My wifi havent been working for about a year now...I can't update my phone to the new software update on my S3
View ArticleHelp! weak signal in house
I have switched to T mobile since last October, when I got my new iPhone. It's satisfied for its LTE speed.However, I re-located to a new company, inside the office can only connect with EDGE. sometime...
View ArticleFierce constantly restarting
My phone constantly restarts, at least a dozen times a day. It only happens when I unlock it, never during a period of use. I'll unlock the phone, and within 3 seconds it crashes and restarts. I've...
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