This is a really frustrating issue that my wife is experiencing with her new 8X. It worked just fine for a week or two after she got the phone. Now, whenever someone sends her a picture via MMS, all she gets is a text message with a link that says "Get media content now". When you select it, nothing happens.
We've gone in to the store, and they're sending our a warranty replacement. However I strongly believe the issue is either software related (in which case only a patch/update will fix it) or account related.
Here are some particulars:
- can send pictures to itself just fine
- can send pictures to other people just fine
- can access ALL other data-centric functionality
- have run the HTC connection setup application multiple times
- currently on loyalty $20 data plan
- have swapped the SIMs between her and my phone (iPhone 4S) and the issue persists (evidence it is NOT account related?)
A couple weeks ago, when messing with the phone again to try and get it to work, I changed the data connection to 2G only, then back to 4G. Oddly enough, be it coincidence or not, this fixed the issue for a short period of time (couple hours maybe?). It has since gone back to not working no matter what I change.
Overall, she's been very happy with the phone. However the problems she's having are quite dissapointing and frustrating.
Anyone have any other ideas?