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Where is the love for long time customers?
I have been a customer for over 10 years and I just can't help feeling like my loyalty is no longer going to be rewarded. T-Mobile used to offer better upgrades or add-ons to loyal customers. Now when...
View ArticleAPN settings for iPhone LTE
I have n Apple factory unlocked iPhone 5 (A1428) with T-Mobile nano-SIM in it. I received the carrier update (14.1) and the "Enable LTE" slider is on. When I tap "Reset Settings" on the Cellular Data...
View Articledelete contact
I can't seem to delete single entries from my contacts on my Nexus 4. Instructions I have read say to open contacts, tap contact to delete, then hit "delete" When I tap the contact, the phone...
View Articlegetting more minutes on the prepaid 30$ 100mn unlimited text-data
Hi ı'm in summer vacatıon ın U.S and ı need a extra minutes on my prepaid plan for 2 weeks. What will be happen after the end of the plan -still have a 5 minutes-. I talked to customer services but...
View ArticleMy T-Mobile Primary Account Holder
Learn about the My T-Mobile Primary Account Holder on this page. The Primary Account Holder sets access and permissions for other lines, is able to view account activity, and has full access to My...
View ArticleEDGE Speeds?
I just switched to tmobile but am seriously consirding on cancelling it and reactivating my Verizon. I drive from major cities alot and figured edge would be good enough to stream pandora at low...
View ArticleThe Galaxy Note 2 Has Artifical Restrictions
the galaxy note 2 wont let you download files through the browser unless your on wifi this is the first phone i have had thats done this it makes my note 2 seen almost inferior to my Amaze 4g which...
View ArticleNew to T-Mobile
I have the Nokia Lumia 521 and I want the Nokia Lumia 925. How can I get this phone? Do I need to sign a contract?
View Articlewhat's HTC one "sim card network unlock pin"?
to whom it may concern, I got a HTC one mobile from US this July, it was a friend gift, I was using the telephone with different mobile companies in US & China, but after last sim card exchange,...
View ArticleAndroid 4.3 Update
I know this phone is new to T-Mobile and the U.S. market but it is now 2 versions behind. Sony is already rolling out 4.2.2 for the overseas version of this phone and has promised 4.3 for the Z by the...
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What will i get charged for?
So, my girlfriend is going to Europe for 3 weeks. She has an iphone with verizon. I have a mytouch. She told me that because she is a U.S number, i can still text her while she is there and on wifi. I...
View ArticleNeed sim unlock code for me s3 phone
i am trying to get help unlock my tmobile s3 phone as i am outside the U.S and cannot call customer care wanted to see if theres anyway i can get the unlock code via email. any advice or support would...
View ArticleWhy do monthly Cell Phone Service Providers only have 30 day billing cycles?
My issue is that I am paid once a month like most Social Security Retirees, SSD, SSI and many teachers, state and local employees.(Millions of people in all). Seems all the cell phone service...
View ArticleHow to fix my black screen and shaky screen to death?
Please help!!! It's my second galaxy S4 replacement phone and same thing happen. Turn on and the screen start it to shake like you can barely able to see anything clear. And very soon it will either be...
View ArticleWhich Sony Xperia Z Ultra is for T-Mobile?
Hello everyone! So I been keeping an eye out for the upcoming Sony Xperia Z Ultra and I happened to stumble on 3 different variant of it! The C6802, C6833, C6806. So which one is compatible with...
View ArticleLTE in Raleigh NC disappeared on my phone
When the LTE network in Raleigh was rolled out a few weeks ago, I got LTE coverage pretty much everywhere I went (within the beltline), but a couple weeks ago it just disappeared and I haven't gotten a...
View ArticleProblems with EIP Electronic Signature
Has anybody had any problems with trying to electronically sign their EIP? I follow the link from the e-mail, enter my pin, and then get the following error: An error has occurred.No changes have been...
View ArticleProblems ordering phone Via website
I entered all my personal information and payment information and I agreed to T-mobile terms of service and the screen said it was processing for 15 minutes. So i finally refreshed my browsers. Is...
View ArticleCannot add minutes to prepaid phone! Urgent!
I am a new prepaid T-Mobile customer. My phone and phone number are both from the USA. I am currently traveling in Europe. Of course, I activated the phone and added minutes prior to my departure. I...
View ArticleSamsung Galaxy S2 Warranty Exchange x4
Ok, here we go. Let me start by saying I am was a loyal T-mobile customer who has used T-mobile for the past 4 years (in between my deployments) and have never had an issue like I have had this past...
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