Web Ordering
Cannot order/upgrade a new phone. Logged in to my accountand proceeded to upgrade my phone to HTC One. Upon entering all the info andsigned the electronic signature the "submit" button/or order...
View ArticleI have paid $100.00 online yesterday for my new phone ( 206 229 0121). When...
I recently purchased a T-Mobile phone and activated it online. My phone number is 206-229-0121 .I selected the per minute plan and paid $100.00 online. I received a message saying that my order was...
View ArticleData blocked after switch from prepaid to postpaid
So I recently decided to switch my unlocked iPhone 5 from the $30 prepaid plan to the unlimited voice/text/data postpaid plan, since my employer has arranged for a corporate discount on postpaid plans....
View ArticleWord Association
From what I remember there was a word association thread on the old T-mobile forum.Let us start a new one!!!!I'll be the first. CHILLS.
View Articlescreen flashing and unresponsive on slll
After update on my wife slll the screen will start flashing and the phone will become unresponsive. The only way to get the phone working again is to take the battery out. Need help but sure what to do.
View ArticleMy hotspot usage does not show on "my pages" ,how am I to know how much has...
European phone, pre-paid card. Hotspot usage not visible.
View ArticleMy T-Mobile Login not working
I'm a prepaid customer and signed up a month ago with no problems. I went back to T-Mobile to log in and pay up for another month of service. Says my number and password do not match. So I tried...
View Articleyou currently do not have data service
When I try to open a web page using my mobile data (wi-fi turned off) I see a notification saying "sign into network". This redirects me to a page on web2go.com saying that I currently do not have data...
View ArticleClik here to view.
is my imei blacklisted?
Is there a way to tell if an IMEI # is blacklisted without having to call T-Mobile support and wait, and wait, and wait, and get transferred 3-4 times before you get to the right person who can tell you?
View ArticleMonthly 4G international roaming
Hi all, I have a $50 Montly 4G plan. I'm on vacation in italy and I discovered that I cannot send text nor call US numbers. Is there a way I can enable international roaming? If so, how?
View ArticleOn my new LG Optimus F6 can't get past enter pin code screen
I just upgraded to an optimus F6 and when I turn it on in the morning when I swipe the screen to unlock it, it goes to an "enter pin code" screen & I can't use the phone. What is this & how do...
View ArticleNexus 5 and LTE
I have just "upgraded" to a new Nexus 5 (from Google) from a Nexus 4. The coverage map shows that I have "excellent" LTE coverage in 07432 (LAC:52163 CID:11806021) I have only HSPA and HSPA+. My Speeds...
View ArticleCan you help
I was denied and my account deactivated so do i receive a full refund of my deposit, I also just got an email saying my account is activated but when i checked it was still deactivated.
View ArticleNeed help to unlock iphone 5s
Hi, I have a Iphone 5s as a gift from my friend. He bought from T-mobile.My phone imei is 013886000264744.This phone is actived on Nov 04 2013 by using T-mobile sim.Today is 40 days from activation...
View Articleandroid 4.3 - upgrade
Good dayim from Brasil, Vitoria(es)after inslatted new version(from 4.1.2 to 4.3) 3 days ago, my local data server no more available for internet or emails only thru wi-fi.any body can help me? Thanks...
View Articlemobile data unchecks itself
I get message that data is off, i go to conections and recheck mobile data
View Articlei Just went from a S3 to a Sony phone and i have no DATA
I decided to upgrade my sons phone and He hasn't had DATA for a couple of days. And it's Christmas and he is gonna go without data because tmobile is closed today. Is there anyway to manually Activate...
View ArticleT-Mobile Official Firmware
Hello everyone, I'm new to this forum and T-Mobile too. I just switched from AT&T. Well, my problem now is that I want to update my Samsung Galaxy S3 to a newer firmware but I can't and also I want...
View ArticleClik here to view.
Can I Combine accounts for Family plan?
My family currently has three separate T Mobile accounts. I would like to bring them all together and put them into a family plan. I have a couple of questions: Do I have to bring the separate...
View ArticleMy new Samsung Galaxy Light says "error Missing 911 Address" how do I fix that?
I don't understand how to put the 911 Address in
View Article