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Unlock My lumia please

Hi? I fron Brasil and  last weak I received a Nokia Lumia 521 but its locked for work only on T-mobile. Is is possible to get the subsidio unlock code? My imei number is 355913053220674. Thank you

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my deposit

Hello I have been with tmobile for over a year and wanted to know when I could expect my deposit back thank you

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Prepaid Text Message

Hi all,I'm curious about prepaid text message services. If someone have the prepaid $100/year plan and uses text messaging. Do the $0.1 text cost comes out of the $100 or it's separate? Thanks.

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Is Google Hangouts video chat blocked?

Yesterday I lost the ability to use Google Hangouts video or voice chat whenever I use my hotspot. Whenever I reconnect to another wifi I am able to use it, which indicates it's not my computer....

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Will the Moto G (XT1033) dual SIM version be compatible with T-Mob?

Motorola - A Google Company I Will be visiting the states for couple of times this year and I am looking for a phone that will be compatible to the US networkWhat I noticed is the Moto G sold IN HK...

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Why does my Galaxy Light say "your phone does not have a data plan"?

I called customer service which confirmed my phone has 2.5 gb of data and I have used none in the past 5 days since having a brand new Samsung Galaxy Light.  But the phone says "Your phone does not...

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New ICS Lock Screen

I did the recent upgrade to version 4.1.2 on my Galaxy S2 and found that the time/date on the new lock screen has been repositioned to the top of the screen. My lock screen wallpaper had its "focus"...

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2g speed only

Hello I want to know why is my phone only getting 2g speed when I'm a 3g zone, I called T-mobile support and they confirm that my location is 3g, I have done the reset and all other things to the phone...

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Will we be updated by text or email the day that 4.4.2 is ready for the lg g2?

Will we be updated by text or email the day that 4.4.2 is ready for the lg g2? GIVE ME A BREAK ....break me off a piece of that kit kat info.

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I bought a tmobile refill card at 7-11 for 70$ but it was used or was applied...

so i bought a t mobile refill card at 7-11 for 70$ i try to refill and it states invalid pin so i call tmobile like 3 times which tells me the card has already been used and forwards me to fastcard...

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I Need the SIM NUK code

Ok I requested the Network Unlock Key code I want to be able to use my cell phone with the next company it has been 2 weeks or more and I have not heard anything from T-mobile is there a faster way to...

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ZTE Concord Speech-to-Text

O-kay now. After reading through a previous form I've seen someone tried saying that you can not to "speech to text'' on the Concord. So why is it...in my ZTE Concord MANUAL it says it's possible? On...

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i forgot my admin password

I forgot my admin password on a device i just bought today, TMobile, i need support.

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When will LG G2 be updated to Android 4.4.2 KitKat?

I am curious to see when this update will show up.  I have seen articles about the phone being updated on other carriers around the globe recently.  Just curious about when we on T-Mobile might see the...

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Galaxy S4 not reciving data/any reception

For the last four days (it started early morning Friday)  my Galaxy S4 hasn't been able to revive mobile data, nor is it getting any reception of any sort. Instead of bars, there is just a circle with...

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Have to eat $320 ETF fee from Sprint because of T-Mobile mess up

I switched over from Sprint to the tune of $320 in ETF fees. The store took my phones, signed me up, and sent me on my way. They called me the next day to inform me that my old numbers cannot be ported...

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Help with S3 after 4.3

I have an S3 under warranty that has been acting up since upgrading to 4.3, i.e., lost all my notes on S Memo, has problems getting/maintaining connections, and phone powering off/on by itself. After...

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Need help

I Lost my phone and want to replace it

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Galaxy Note 3 - stuck on tmobile screen & will only properly function with sd...

Today I picked up my phone to use it and the screen locked up and the phone restarted...only when it restarted, it got stuck on the tmobile screen.  Tried all the usual reboot, take battery out and...

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phone line suspended and blocked without my permission

Hi so I had put a suspension on the additional line on my accout. i had restored the line yesterday when it was found. Come to find out today that the line still wasnt in service. So i contacted...

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