Last Attempt to Contact T-Mobile before Legal Action
Dear T-Mobile,I need to tell you what has been done to me and what I’d like done about it. My account worked perfectly from 2005 to 2011 without issue; from the moment in May 2011 that I got a phone...
View ArticleBRAND NEW DISSATISFIED CUSTOMER
I switched phone companies from Straight Talk to TMobile because every call I made with Straight Talk was dropped. TMobile's coverage is excellent for my area, so that is not my complaint. I called to...
View ArticleNew customer already frustrated with Tmobile
I signed up this weekend through the tmobile advantage site for PTA members. I find out my order is submitted. Decide I wanted a different color phone so I call support and ask them if they can change...
View ArticleSamsung Galaxy III on backorder????
Hi, I ordered two Samsung III and Four Samsung S Blazes 4G and got a email that ALL the phones are on back order.How long does it normally take for a phone on backorder come back available? I called...
View ArticleAbsolutely the worst customer service ever with any company. Ever.
I am at my absolute wits end. I cannot call tmo any more because my blood pressure is rising so much for so many hours I may blow up. My wife and I moved into a new neighborhood in September, that...
View ArticleHow long will the Galaxy SIII be backordered?
I bought this phone over a week ago with no contract and the Order Status has said Backordered since 10/17 (bought it on 10/16). The Estimated delivery date was 10/23/12. It's now the 24th and the...
View Articlehow to delete downloads and attachments
If I go into the apps section, then tap Files, then tap download, I find pictures that I have previously downloaded, which is fine, but I also find pdf documents downloaded from websites that I have...
View Article***WILL THIS UNLOCKED PHONE WORK WITH T-MOBILE**
HELLO, I BOUGHT THIS PHONE AND I WANT TO KNOW IF IT WILL WORK WITH TMOBILE HERE IN LOS ANGELES CALIFORNIA...
View ArticleGoing to receive phone late?
So earlier today I ordered a HTC One S and was told that I would most likely receive it on Friday (Monday at the latest.) I just checked order tracking and it's not scheduled to arrive until the 29th...
View Articlechange number of rings
I can't find the place in settings (or anywhere) where I can change the number of rings an incoming call will go through before going to voicemail. I have had several phones and never had the issue...
View ArticleGoogle servers
Is anyone having problems signing in with the Google? Just recently I have been getting error messages saying cannot login to Google server at this time.
View Articlebattery problems
has anyone out there have an issue with the Nokia 710 Battery not holding a charge bc after I charge my phone the charged battery in my view doesnt last very long I have to charge it every time I am...
View ArticleHelp with firmware
Hi, mytouch 4g will not bhoot up, it powers up but that's it, I already tried hard reset and many other things, my friend tells me that he could fix it by getting the firmware for this phone from...
View ArticleWhich is better?
It's time for my upgrade and I can't decide on what to get, an HTC Sensation or an HTC Amaze. I know they're both a little old but they seem like really good phones. Anyone know which is better?
View Article4G Data Issues
Hi All, I recently purchased the Lumia 810 and while I love the phone, one of the things I noticed is that when using it in my home area I only ever seem to get 2G. I would also like to point out that...
View Articlecustomer care
There is no way to reach customer care. i need a representative to call me. I have had no service on my phone for months and I cannot reach anyone by my phone at t mobile i get only a robot and no...
View ArticleOne of the worst customer service experiences EVER!
I am still in shock after the call I just got off of. It took me 44 minutes to do something as simple as change my rate plan. That's ridiculous. The most shocking part of this was that I used to work...
View ArticleThe (un)Official Issues Thread
Looking to keep a single thread for any issues to report here... If you got an issue, let's hear it.
View ArticleUnable to login to tmobile.com site without resetting password
I posted this in another discussion here, but no one ever replied back. Since t-mobile changed their password options a couple months ago, I can not login to my account without resetting the...
View Article