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Unlocking my device

I have a Samsung galaxy j3 Prime, I would like to get it unlocked. How do I unlock it?

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Can I change my Tmobile number

Can I change my Tmobile number to an old Verizon phone number i had last year?  Its not in use?  If so, may I please have the procedure and cost?

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Have an extra line that I'm not using. Can I use this line with one Apple...

I have a line that I got on a "2 lines on us" promoCan i use it for an apple watch 3 ?

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Backup & restore: Coolpad Defiant

Learn how to back up and restore apps, contacts, photos, and data on the Coolpad Defiant. On this page:Back up appsBack up contactsBack up media & picturesRestore appsRestore contactsRestore media...

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Battery life: Coolpad Defiant

Learn how to save battery life on the Coolpad Defiant. On this page:Battery saving modeBattery saving mode settingsTips to save battery life  Battery saving modeFrom any Home screen, tap the Apps...

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Bluetooth: Coolpad Defiant

Learn how to connect to Bluetooth on the Coolpad Defiant. On this page:PairTurn on / off  PairFrom any Home screen, tap the Apps icon.Tap Settings> Bluetooth.Verify that Bluetooth is turned on.Your...

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Device lock: Coolpad Defiant

Learn how to lock and unlock the Coolpad Defiant. On this page:Change password / PINTurn on / off  Change password / PINFrom any Home screen, tap the Apps icon.Tap Settings.Scroll to 'Personal' and tap...

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Device resets: Coolpad Defiant

Learn how to master reset the Coolpad Defiant using the menu or hardware keys. On this page:Master reset from settings menuMaster reset with hardware keysReset network settings  Master reset from...

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Problems with Samsung Galaxy S9 Phones.

I am having the same problems with Samsung Galaxy s9 phones.  I just bought both new Samsung Galaxy s9 with bogo promotions except for one problem. I have a problem getting rid of annoying glitch and...

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My T-Mobile app for Prepaid accounts

Signed up for the $50 10GB plan and I made an online My T-Mobile account then I downloaded the app and signed in with the same credentials but after logginig in nothing seems to display correctly and I...

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Primary Account Holder

How can you tell if you are the Primary Account Holder?

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Missing Account Info

Hi, I am currently missing a couple of features from my t-Mobile account. Currently I am only able to see the main page of the account and it seems to be outdated. I am unable to see EIP balances for...

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#GetOutoftheRed

Verizon customers listen up, because we're making it easier than ever to make the switch to T-Mobile. If you have an eligible iPhone, Pixel, or Samsung device with Verizon (see list below), we’ll pay...

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I need to change my ID. How do I do that?

I need to change my ID. How do I do that?

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SIM Card Overseas

I have a T-Mobile Revvl phone and currently live in Nepal. When I insert my SIM card, it brings me through a process to unlock my phone but doesn't accept international phone numbers. How can I use my...

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Visual Voicemail keeps adding to total number of voicemails

My visual voicemails keeps sending notification that I have 130 voicemails about every hour or so.  I have ZERO voicemails.  When someone does leave a VM, the notification adds 1 to the total.  I...

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Can only use International High speed 10 day data pass once per billing cycle?

Hi, I bought one International high speed 10 day data pass last month.  After the 10 days are over, I am trying to buy another one, but there is no longer any option under the Data section for it (but...

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Signal Booster T-Mobile

okay here is what I got the model is T-Mobile D32-24CU and tried to register it using my address and tried to update the devices but kept getting error that have no Personal CellSpot 4G Signal Booster....

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I use T-mobile one, and apply for Auto-pay, why I didn't get $5 discount?

I noticed this morning the auto-pay transaction is done with a message say so, however what I've been told once I setup my auto-pay, I will get a $5 discount per line, why did T-mobile still charge me...

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WiFi calling using Moto G6

Does unlocked Moto G6 (US version) support WiFi calling on T-Mobile?

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