Wipe cache partition: T-Mobile REVVL
Learn how to wipe the T-Mobile REVVL using the hardware keys. If the device is not working correctly, you may need to master reset it and also clear the cache partition. These two resets clear...
View ArticleLG V30 Oreo broke bluetooth audio
After updating to Oreo via the OTA release, bluetooth audio now skips/stutters constantly. Before the update it never skipped at all. Anyone else experiencing this yet? Hardware/Software info: LG...
View ArticleIphone 7 IMEI
my iphone 7 from t-mobile and work on t-mobile sim but when icheck the number of imei on your site https://www.t-mobile.com/verifyIMEI.aspx/ . get this message : We do not recognize the IMEI number...
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I am charged more than $16000 for using 1.6GB data with Simple Choice plan...
I signed on the $10 for 2GB T-mobile simple choice plan before started vacation in Canada. During about 20 days period I used about 1.6GB data flow. Now I received a bill with amount more $16000. I...
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T-Mobile imei web site down
IMEI Status Check | See if Your Phone Works on T-Mobile 4G NetworkHi does anybody know when they will fix the T-Mobile imei web site checker it tells.me please try later on but i have been for a couple...
View ArticleIs the TM-AC1900 ROUTER still supported?????
A year or so ago, T-mobile provided me with a TM-AC1900 ROUTER ... (ASUS rebranded to T-Mobile). They also provided a Personal Cell Spot 4G LTE which I refer to as an Extender or perhaps Booster....
View Article4G LTE CellSpot V.2 Not functioning
Hi ,My CellSpot v.2 power and internet lights keep blinking and not getting any cell signals from tmobile server at all. The power light in green then the internet in amber. Base on the Quick Star...
View ArticleHow do I get data in Montreal?
im on One Plus International but get zero data since ive arrived in Montreal (Canada). T mobile support has been useless - they suggested I reset network settings, which didn’t work, and then just say...
View ArticlePay as you go receipt?
I have the 3$/mo pay-as-you-go plan which I use when visiting the US. For internet access, I buy a weekly data pass through the 611 customer service number. Since the internet access is mainly for...
View ArticleCellspot v2 outage for a week?
T-Mobile says all cellspot v2 are down with certain isp’s. Can anyone shed some light on this?
View ArticleLG-V20 Updated Oreo (8.0) Timeline?
Good morning, Is there any update to the LG-V20 Oreo rollout timeline? As you know LG recently released Oreo for the unlocked (Korean) versions so the image is complete on the manufacturers side. V/RMitch
View ArticleCant add back my monthly data plan to my existing pre-paid account....
I recently noticed that I stopped being charged for my monthly data plan on my iPad Pro. I went to "manage my account" on my iPad to try and add it back again and all I get is an error saying it cannot...
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How can I get customer service?
Terrible experience Today 3 Hrs on the Phone, insane, I guess time to find another provider for me an my family
View Article4G LTE CellSpot: Questions About Data Usage and Neighbors
Had a few questions about the new 4G LTE CellSpot and how data usage is calculated by T-Mobile. 1. If I'm connected to my own CellSpot, and I make a phone call, is that phone call considered "data"? I...
View ArticleWhy am I being forced to change my password?
I have a T Mobile account but when I try to log in I am being redirected to a page asking me to reset my password because it is "old," and there seems to be no way to escape that page.Is this something...
View ArticleCellspot incompatible with Spectrum (Charter, Brighthouse, TW)
After two years my cellspot would not sync. I returned it and was sent another V.1 although I requested a V.2. I spoke with a tech advisor at T-Mobile last night and he confirmed that Spectrum Cable...
View ArticleiPhone BOGO trade-in issue with order
I placed my order over the phone for 2 iPhones about 2 weeks ago. I mentioned the iPhone promo when ordering, but for some reason the trade-in was not arranged at the time of the order. Ive been trying...
View ArticlePromotion Problems and Big Billing Issues
Dear Community:i was wondering just how many T-Mobile customer have had any issues with being told they no longer qualified for any particular promotion despite having been using said promotion for any...
View ArticleWhy won’t t-mobile unlock my phone?
i paid for my iPhone 7 in full on the day I walked out of your store with it months ago. I requested an unlock days ago and still haven’t received an email about it. I am Deaf and I don’t have access...
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