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how do I switch back to Classic unlimited Data?
I was trying to use the hotspot app on my phone, and noticed it was not available with the classic data plan, hence i switched to the 4.5gb of data with the hotspot. 4.5gb is not enough data, and the...
View ArticleDear, My account shows $90 why do i need to add more funds? kind regards, Alain.
Dear, My account shows $90 why do i need to add more funds? kind regards, Alain.
View ArticleWhy am I being charged a migration fee if I am not switching plans?
WHy are they charging me a $50 migration fee when I am NOT switching plans? I am just upgrading my phone! I am a classic plan member and my contract is 14 months in.
View ArticleHey T-Mobile Get Rid Of The Garbage Spam Posts!
Having to wade through these garbage posts everyday just is not worth coming here.Get your IT people to first remove these garbage posts coming from India and Pakistan and make a Captua system that has...
View ArticleLooking to get an iPhone 4S but will I need to have data?
My phone broke and it was a pretty old slide phone so I'm looking to get an unlocked iPhone 4S but I don't plan on using internet on the phone unless I'm connected to WiFi. Would I be able to use the...
View Articleproblem updating apps
Over the last week I have had a lot app updates that have failed without any apparent reason. Then when I go in and try to update them manually, they fail again and give me the error: "Package File is...
View ArticlePhone not downloading anything from market
Can't understand why my phone isn't downloading anything that I try to download, someone help
View ArticleUnlocked iPhone 5
Hi, I have a Verizon iPhone 5 in which I unlocked to use on Tmobile (I had to pay to get it unlocked to Tmobile), and I have a couple questions.. So with the upcoming update of iOS 7, I've heard rumors...
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Internet & data troubleshooting: Android ICS
Available on YouTube for the following devices:HTC One SSamsung Galaxy S IIISamsung Note II Understanding the IssueSymptoms"Cannot connect to the Internet""Web page not available" What happens and...
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When will My Iphone 4 Have 3G?
Hi I live in El, Centro, CA (92243 zip Code) and was wondering when 3G will be available for my IPhone 4?
View ArticleLoss of saved wifi connections
I noticed this morning that all my saved wifi connections were gone. I did not delete them or make any changes. what happened????
View ArticleWhy isnt my Google Play allowing me to bill purchases to my T-Mobile account?
I have been trying to bill my google play purchases to my account but it is giving me an error message to try again later or contact my service provider. What is wrong?
View ArticleFrustrated with not being a valued customer
How many of you have had a similar experience to this? I have been with t-mobile for a couple of years now, always paid my bill on time and now my contract is up (family plan 4 lines).I start...
View ArticleCel-fi - spotty coverage
I tried to request one of these from customer service tonight. On the phone for 27 minutes. Got transferred 3 times. First person, customer care, yes you qualify let me transfer you to tech support....
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Register on My T-Mobile
Learn how to register for My T-Mobile. My T-Mobile is a free service offered to all T-Mobile customers. Find out more on this page. StepsTo register on My T-Mobile, follow these steps: Go to...
View ArticleLumia 900 unlocked (from ATT) cannot send/receive MMS
Hello all. I just switched from ATT to Tmobile. My phone is an ATT Lumia 900, unlocked.Phone and internet works fine, SMS works fine.however I - cannot send MMS (it says failed to send message, try...
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My T-Mobile log in steps
Learn how to log in to My T-Mobile on this page. StepsTo log in to My T-Mobile, follow these steps: Go to http://www.t-mobile.com.Click the my icon and click LOGIN. If you're not registered, click...
View Articlerefill cards available at store
Are the refill cards listed on the website available in stores? I don't have a credit card. How do I find out what are avilable at stores?
View Articlepay as you go
Hi I wanna start a pay you go plan an was wondering how much it cost to ge
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