HTC one on backorder
I have been without my HTC one since midnight Tuesday this is due to it not being able to charge at all. I talked to a T-Mobile rep and have had a replacement phone ordered but was told it was in...
View ArticleGalaxy SIII/S3 - Weary of Security Policy Updates
I just had to replace a brand new Galaxy S3 in late December because the phone became mysteriously bricked after I clicked on a security update notification, which sent my phone into an error popup...
View ArticleiPad Air Available and POOF it's on backorder
So I think it is finally time for me to tell my story. I ordered a 16gb Space Gray iPad Air on 12/21/2013 in my local store with my lovely wife sitting next to me. The salesperson who helped us was...
View ArticleWord Association
From what I remember there was a word association thread on the old T-mobile forum.Let us start a new one!!!!I'll be the first. CHILLS.
View ArticleAbout Pay in Advance (Prepaid) plans
Pay in Advance (Prepaid) plan detailsPay in Advance Monthly PlanMonthly rate plans provide 30 days of service, and there's no monthly billing cycle. Your plan automatically renews if funds are...
View ArticleDEFECTIVE PHONE
My phone keeps shutting down anytime I try and use it, and then just pulsates. It will upload partially, but then once it gets to the little green alien will shut down again and start pulsating. Even...
View ArticleClik here to view.
Samsung Galaxy S3 SGH-T999
hello, i recently contacted your samsung's technical support team with regards an issue i have been experiencing with my device. I was told to perform a factory reset in order to try rectifying the...
View ArticleNeed a web browser that Will allow me to upload my pictures from ny device to...
My Windows phone Nokia Lumia 521 default internet explorer browser will not allow me to upload my own pictures stored on my device. I emailed the website and they responded to either use a computer or...
View ArticleNOT REGISTERED ON NETWORK
Have used my Samsung Galaxy Fame for the last 2 months without a problem. Suddenly can't make or receive calls and texts. On attempting to make a call I get the comment "Not registered on network"....
View ArticleClik here to view.
What do you look for in a support site/forum?
Howdy, everyone! We're working daily to improve our support site here on support.t-mobile.com. We've got some really awesome stuff cooking right now, but I wanted to kind of pick everyone's brains here...
View ArticleThe notorious 'G' on my road trip....
Hello Folks,This is my first post on the forum.Over the holidays I did a road trip from San Francisco-Las Vegas and then from Vegas to LA and back.. I have done this kind of a trip multiple times when...
View ArticleGroup Messaging
I recently left Verizon and returned to T-Mobile (purchased an LG G2). While with Verizon, every group message I sent out or received would come in on one thread. Now that I'm back with T-Mobile, I...
View ArticleHTC Sensation 4G dials out when I'm talking on the phone.
My phone will dial out while talking to someone. I'm sure that it has to do with the proximity sensor. While I'm talking I can hear the phone clicking when I look something is open that I must have...
View ArticleWi-Fi Calling not functioning whatsoever. What's the deal?
So my plan with ATT and my iphone 4s ended last week and decided to switch back over to T-Mobile and get a Nokia Lumia 925. Activated phone one NYE 2013. Everything was working just fine until 1/3/14....
View ArticleClik here to view.
I am trying to make changes to the family allowances but I can't set a parent...
I understand that before making changes to the family allowances, you need to set a parent number, but whenever I click the "change parent" button, it just redirects me to the webguard page. Due to...
View ArticleClik here to view.
Wi-Fi is unstable or cannot connect: Samsung Galaxy S III
Wi-Fi is unstable, disconnects, or cannot connect on the Samsung Galaxy S III. Errors'Your Internet connection is unstable'Wi-Fi disconnects and Mobile data connectsUnable to connect to Wi-FiConnected...
View ArticleNew Error "An application has been forced to stop for an unauthorized attempt...
I just started getting this error message and have not installed any new apps at all or changed anything on my phone. "Prevention informationAn application has been forced to stop an unauthorized...
View ArticleInternational calling codes
Learn international country codes. The International Direct Dialing (IDD) code is used when dialing from a landline in one country to another country. In most countries, the international prefix is 00....
View Article