Why won't TM enable my Lumia 810 for Wi-Fi calling
I'm lost as to the reason why TM will not created a patch to enable my Lumia 810 for Wi-Fi calling, it's the only WP8 thatTM sold that doesn't have it. I don't see the reason they don't. I imagine that...
View Articlecutting out and dropping calls
my phone keeps cutting out and dropping calls even though it shows full coverage. it won't connect to the wifi either.
View ArticleAlcatel Fierce won't power on
I have an Alcatel One Touch Fierce. It is only about a month old. Today, I received a messages saying "Firmware update available". I accepted and started update. Since, my phone will not Power on. I...
View ArticleI heard there is corporate discount but I was not given this information in...
I heard there is corporate discount from my colleagues but I was not given this information in the stores. Please let me know if there is any. I work for Deloitte Consulting.tmobile-admin
View ArticlePlease help transferring number from Verizon
Hello, I am switching from Verizon Wireless and have just received my T-Mobile phone. I went to transfer my number over and the site is giving me an error saying it can't be done. After a bit of...
View ArticleGoogle Nexus 7 Back Order
Hello T-Mobile, Let me start off by saying that I love your service! I switched from ATT over a year ago and have not looked back! Thank you. Now, on to my question. I ordered a Nexus 7 online on...
View Articleweb2go upsell
I have had a Tracfone lg840g with a T-Mobile SIM card for about a year. Recently I have been unable to access the browser or email unless I am connected to WIFI. I always get the upsell message:...
View ArticleRe: How to get a simunlock code for the Iphone 5
I've met all the requirements and even though T-mobile is not willing to unlock my phone either, honestly I don't know what to do I live outside the US and paid full price for a cell phone that I...
View ArticleProblems to request sim unlock of Iphone 5s
On 11th November 2013 I bough an Iphone 5s in Tmobile Store. I paid in full for an iPhone 5S at a Houston store assured that I could get the phone unlocked in 40 days, meeting $50.01 and using the...
View ArticleHow do I cancel an order?
I ordered a micro sim card kit and it's backordered. I went to wal mart and just bought one and now I can't cancel my order. I already talked to live chat and called and I was told both times they...
View ArticleVisual Voicemail is Absurdly Loud?
Even with speaker off and volume down as low as possible, people in the office can hear my voicemails from 30 feet away. I've never even turned speaker on and volume all the way up for fear my phone...
View Articleunblock premium services
When I try to buy Facebook credits on my line, I get a "service access denied" but I can purchase the credits using my second line. How can I make purchases using my line?
View Articlewifi calling not working
I just bought Lumia 521. In my office, no tmobile signal. So I tried to enable wifi calling feature. But it does not work after I enable it. I have wifi service in my account and my old Motorola worked...
View Articleiphone 5 is blacklisted!
I bought an Iphone 5 of someone and it turns out to be blacklisted so i am unable to make calls or send texts..! How to unlock it?
View ArticleUnable to send or receive MMS (Google Nexus 4)
Both my wife and I have a Google Nexus 4. We're both on the 100 minutes of talk with unlimited data and texting. Neither of us have ever been able to send or receive MMS. My APN settings are Name:...
View ArticleBad reception at home for high cost plan...
@TForce.... I have had my TMo connection from the last 8 months and have been having reception problems all along. Complaints were made at least 4 times, but no one ever called me back for a...
View Articlehow to unlock my iphone 5c
Hi, I bought my iPhone 5c from USA sometime in October 2013.I did not buy it under any contract and paid the full amount. At the time of purchase, i was provided with a T-mobile sim, now when I am...
View Articleipad mini monthly cost
I have a tmobile plan. If I buy an Ipad mini at full retail price, what is the additional monthly cost ontop of my cell plan?
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