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BEWARE OF T-MOBILE'S NO CONTRACT SCAM!

When I started my T-mobile service, I was told that I was not going to be under contract and I paid full price for our phones ($599.99 x 2). Six months later, we moved to an area with no coverage. When...

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iPhone 5S / LTE settings SoCal

Hi I just purchased a brand new iPhone 5S from T-Mobile last week.  When I was in the store I could see and use LTE speeds.  When I brought it back to my house I could only get 4G speeds of about 1.9...

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Stolen phone

My car was broken into last night and my phone was stolen, so I suspended the line. But, I cannot file a claim because I can't get to any account information on the website such as the address and...

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I am using the international phone card but why Tmobile still charge me...

I am using the international phone card to call back my home country but why T mobile still charge me international call fee??

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Poor signal iphone 5

I purchased an iphone 5 a few months ago and the signal reception is absolutely horrible inside my house.  I have contacted T-mobile several times, did a complete reset on iphone, removed apps and...

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Still can't download usage data for prior months

With the switchover to the new website, for a while I couldn't even view usage data prior to the current billing cycle. That was fixed recently, but the link to download usage data still doesn't work,...

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Corporate store vs. branded partner: how to ID?

When searching for stores online, how do I tell whether T-Mobile stores are in fact corporate stores or third party T-Mobile branded stores? As far as I can tell, T-Mobile's online search tool...

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I payed to refill my account but the money has not been added to my account!

I dont know what has happened, I added 74 dollars for 1 month and nothing has been added to my account. I dont know what has happened to the money, someone please help me out

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International Roaming - Data Pass Does Not Mean Faster Data

No is the answer to a question I posed in a prevous discussion - Will the purchase of an on demand data pass for international roaming allow me to connect to a faster network in Venezuela? The purchase...

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Code Scanner App for Alcatel Fierce phone

I have an Akcatel Fierce phone and I have tried several code scanner apps, but none so far will work with this phone.  Anyone else having this problem or have a solution to make these apps work with...

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Scheme of unauthorized access to your money by t-mobile

I have a family plan. I found how t-mobile can take your money without your permission: T-mobile sent to your kids/grandma/grandpa cell message like "If you want more gigabits please click Yes!"....

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Samsung Galaxy Blaze 4G Question Regarding *67

I want to block my number from appearing on other people's caller ID.  I know that you can dial *67 before the outgoing phone number in order to block my number from showing up on the other person's...

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when can I cancel a line and not be charged for the month? I think my billing...

when can i cancel a line and not be charged for the month, i think my billing cycle starts the 4th not sure though, would like to cancel line -512-554-4771 but want every - minent and day I am paying...

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How can I find out the text messages coming from and going to?

I need help to track down text messages where its going to and coming from?

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Problems with beta.my.t-mobile.com

I am new to T-Mobile, 7+ years with Verizon Wireless, and I am troubled by the web site which I am suppose to be able to manage my account and pay my bill. I see that the site is considered "beta" and...

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Left for dead by T-Mobile, Lumia 810 No black Update?

T-Mobile is not providing an update that is stated as "compatible" with the Lumia 810 on Nokia's website. I can't for the life of me figure out how a company who's goal is to be an "uncarrier" could do...

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Can I unlock the Xperia Z?

I attended a talk show recently and got the Sony Xperia Z. I'd really like to use it, but I'm not on T-Mobile and I found out that it's locked to T-Mobile. Not sure if it makes a difference, but I used...

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set default account for new calendar item? (redux)

(Re-post, since TMO decided my previous thread wasn't active enough -- but I never got close to an answer.) Hi, I have HTC One S, Android 4.1.1, Sense is I think listed as "4+." I have an account for...

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Lawton, OK T-Mobile customers

I will be switching to T-Mobile next month from Verizon here in Lawton, OK. If anyone can give a idea of their signal strength and speed test results, it would help a lot. A coworker of mine has a...

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Is there a way to customize the Family Allowance time-blocks?

The Family Allowance time block treats a Friday night the same as a Tuesday night.  That makes no sense at all!  My kids go out to sports events on Friday nights, but they cannot use their phone to...

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