Any help for a non t-mobile customer trying to set up the free 200mb on my...
I had heard about the free 200mb from t-mobile and thought that sounded great. So, I ordered the sim card, and now have it in my mini. However, trying to figure out how to get that sim card registered...
View ArticleClik here to view.
Menu tree: Samsung Galaxy S 5
Refer to the Samsung Galaxy S 5 menu tree to navigate device menus and settings.StepsScreenshots (if available)Note:[xxxxx] = Menu headings. You cannot tap these items. From any Home ScreenHome screen...
View ArticleETF Process Update
Hello, It has been 8 weeks since I submitted my ETF information. My status has not changed. Is there a way this can be looked into with more detail?
View ArticleUnlocking Phone
Hi, I was just wondering if is it possible to unlocked my t-mobile phone because I will be traveling to the Philippines in couple of months. And also, if it's possible for you guys to unlocked my...
View ArticleI have a used zetmf61. Since i live in Norway want I to get unlockt this. How...
I need the unlock cod for the ZETMF61.
View ArticleWhy are two identical phones' Message Alert contact properties different?
My spouse and I have identical GS2's, purchased at the same time. I used Kies to do the recent upgrade to version 4.1.2 on both phones, and now my contacts' properties are different than hers. On both,...
View Articleproblems with 911 address
Hello magenta. Just changed my plan to prepaid and am getting an error for with calling reg09. Missing 911 address. I followed the instructions to update but am getting more error messages trying to...
View Articleiphone 5 replacement
Hi so I have my t-mobile iphone 5 for over a year now and couple of weeks ago, I accidentally dropped my phone and unfortunately the screen got cracked but my phone is still working . Is it possible...
View ArticleCancel an account of a deceased family member
You have our sincerest condolences during what must be a difficult time right now. Losing a loved one, whether a friend or family member, is never easy. We want to help you with their account as...
View Articlecannot connect to Wifi b/c my phone is constantly checking the quality of the...
hello since I stupidly said YES to a popup asking me if I wanted my phone to check the quality of the WIFI connection,I cannot EVER connect to any WIFI including at work where I am seating UNDER a WIFI...
View ArticleCoverage in Shelbyville, Pana, Assumption IL
I am starting a second discussion since my first discussion never got answered and was closed. I am interested in knowing if T-mo plans to erect new towers in Illinois 62565, 62571 or 62557? I signed...
View ArticleClik here to view.
My order got cancel? No status update, no phone.
Long Story:My HTC One had the purple hue camera problem. I brought it to a T-mobile story and they confirm it was a hardware defect and that it would be replace under warranty. Since I'm on a pre-paid...
View ArticleI think I'm getting double billed?
Well I started with the 30$ prepaid plan, and I enjoyed it but wanted more minutes, so I switched to the 35$ unlimited talk/text plan. That seemed to work out normally, no problems. But now I've...
View Article"old worn out plan"
That's direct quote from one rep I spoke with. I've been told " you have an old plan and our engineers said it's not compatible with your phone". But as has been stated here numerous times, every one I...
View Articleswitch2tmobile.com Getting Oops! We’ve encountered an error. Please try again...
Help! I'm trying to upload my AT&T bill at switch2tmobile.com to get the refund debit card, but I keep getting the message "Oops! We've encountered an error. Please try again in a few minutes."...
View ArticleLumia 925 - PrePaid Plan - Bing Audio not working
Hello- I just purchased a new Lumia 925, and have found that Bing Audio (music recognition feature in Bing Search) does not work.This is not due to background noise or the system being unable to find...
View Articlecoverage for hspa+ with 1900 frequency
Hi, OK so I am getting a device that doesn't have 1700/2100 frequencies but does have 1900 band. will I be able to get HSPA+ speeds in area code 74135. This area does have 4g LTE but since my phone...
View ArticleGoodbye T Mobile!
For the past the weeks I've received nothing but a run-around for customer service. Even though TMO changed their plans and device structure in the middle of my contract, I'm being punished. Been a...
View ArticleWhen the LG G Flex will have Kit Kat available?
Just wondering since I got a G2 for my wife and it is already prompting to load Kit Kat. So I would like to know when Kit Kat is going to be available for the LG G Flex.
View ArticleKitKat update Killed Battery Life and Call Recording (for starters)
Hey gang, I've been tallying the damage done by this catastrophe and the worse thing for me (Besides the battery going from 20 hrs life to 8hrs life literally overnight) is that my call recorder app...
View Article