Extremely Confused About Corporate Discount Changes
I've talked to two chat agents and one phone representative. One chat rep told me that my monthly discount we get because my wife works at Kohls is going away. They said in its place will be a $25...
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panoramic camera
Can anyone successful take a panoramic picture with this phone? If so, how?
View Articlecomplaint: simple family plan not so simple
Annoyed with t-mobile customer care: who I can complain about extended waiting time to get mine and my family's cell numbers back in use after changing our t-mobile family plan to another t-mobile...
View ArticleFamily Allowance Time Blocking
I am a brand new customer and I am very disappointed in the time blocking functionality in Family Allowances.The pre-determined times don't cover my individual needs. Secondly the weekend option...
View Article200MB For Life on Tablet : Prepaid Customers, Bugs on activation
When I called T-Mobile, I was shuffled to five departments, everyone of which had heard of the 200 MB plan, but none of knew how to handle it. The store had predicted this saying I needed to call...
View ArticleETFdenied
We switched over three lines from Verizon and only had one that had a ETF. I submitted my request along with all required billing information that showed the termination fee. We traded in an IPhone 4S...
View ArticleT-Mobile My Account app not updating
There was a recent update to the My Account app for Android. After downloading this app it now displays my minutes and messages used to date on my notification bar. However, the data seems to be stale....
View ArticleBilling Due Date and Late Fees
I just signed up with T-Mobile and the person in the store told me my due date would be the 19th. I get a bill with a due date of the 12th. I called and spoke with someone at T-Mobile asking to...
View ArticleDo Any Phones Have Band 12?
So I was just curious. Other than the HTC One M8 which is rumored to possibly have band 12, do any phones have Band 12 for LTE? I already looked up the iPhone 5S and 5C and the Galaxy S4 and S5. which...
View Article2nd ETF submitted on 2/11 status still says received
I Submitted my first request for ETF reimbursement in January and included all of the documentation and then was denied because they could not locate the ETF amount. Resubmitted AGAIN this time I...
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how to pay for phone portion
Hello, I'm not sure how to pay for my phone on my plan. The bill doesn't reflect the usage and phone payments together.I go to pay for the phone monthly payment but it mentions the following...? Making...
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Sony Xperia Z / Tmobile: What were you thinking?????
I have three Xperia Z's and the sound flucuates from unhearable to ok. No real sound for speaker, one speaker is so hard to hear from, what good is a phone that you cannot hear...can u hear me now?...
View Articlet mobile Austria simlock
aaaahhhh Simlock tmobile Austria on iphone 4. Cannot even put another tmobile sim card in from another country. Have had the imei checked and the phone IS fine. Not willing and cannot afford $$$$ to...
View ArticlePoor coverage at home
So tmobile shows excellent coverage at my coverage map but i get barely 1-2 bars and often get disconnected or my phone gets into signal search mode? Totally disappointed in TMobile, want to switch...
View ArticleCan't receive mms pics
I have Apple iPhone 5. I have no problem receiving pictures in my messaging from other apple users, but when I try to receive a pic from an android user I get "the media content was not included due to...
View ArticleWhen will the Galaxy s5 actually Ship?
I preordered the Samsung Galaxy S5.I know it "launches" or what not 4/11.Will it actually ship out to me on April 11th? Or is it set so that I will receive it on April 11th? Does anyone know?? Thanks
View ArticleAble to receive text but not send while abroad?
Anyone encountered this problem? Any tweeks that I have to make to my phone in order for it to work?
View ArticleMy Hotspot stinks, every time I call I get a different excuse. Anyone have...
I've increased my data plan, I've bought a seperate Hotspot unit, I've called tech support, and my hotspot 4G is lousy. I should be getting credit for such poor service.
View ArticleHorrible experience trying to switch to T Mobile
I recently tried to switch to T Mobile and was told I would need to put down a $300 down payment per device because of my credit score. My score is very good, and should not require any down payment....
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