Sudden Downgrade in Data Coverage
I work in downtown Chicago and I've had the Samsung Galaxy III for a while now. Until 2-3 weeks ago, I had perfect 4G coverage - 4 bars, quick loading. Then suddenly, I am not able to load any pages....
View ArticleNetwork
I am a fairly new customer, and almost everywhere I go in my town is on the edge network when I pay for 4gLTE. Is there a way to fix this?
View Articleis this phone waterproof?
I saw a commercial for Verizon that the S4 is waterproof. Does anyone know of this for tmobile? I haven't found anything saying that this phone is waterproof.
View ArticleWhat is the JUMP! program?
JUMP gives you the freedom to upgrade your phone when you want, without hassle. Upgrades can be done twice a year, after just six months in the program. And if you're an existing T-Mobile customer,...
View Articlehow refarm/lte cites are picked
i know this may be hard to answer but i live in fort wayne indiana(second largest city in indiana behind indianapolis). we have hspa21, no 42mb, no lte, no refarm. city of 255000 folks(small but...
View ArticleIf I buy a used iPhone, such as the 3rd gen, will that still work with the...
I recently decided I needed to get a phone again. But I don't want a contract phone. And buying a new phone is pretty spendy. So would it be possible to buy an older generation phone, samsung 2/3,...
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Prepaid Apple iPhone 5 (sold at Best Buy and Walmart)
Hi all. I'm new to the forums and a long-time prepaid T-Mobile customer. I have been considering purchasing the prepaid Apple iPhone 5 through T-Mobile that is currently being sold at Walmart and Best...
View ArticleNo Service, Searching
Hi, In the last couple may be three weeks my Iphone 4 started to have a problems. I got all the latest updates from apple and Tmobile, the updates I'm taking about OS is Version 6.1.3 and T-mobile is...
View ArticleT-Mobile Support Community usage guidelines
T-Mobile provides the T-Mobile Support Community (the “Community”) as a service to its users and customers, to help them exchange ideas, tips, information, and techniques related to our wireless...
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Navigation & search in the Support Community
Learn how to navigate T-Mobile Support and search for useful content. Find out more on the page. NavigationT-Mobile Support has four sections for navigation: Phones and Devices Learn how to use and...
View ArticleMy phone is a paper weight right now. It is the only phone I have. Please help.
On Sunday, my phone was in my purse and it started to play back my audio recordings on its own. I took it out and stopped the play back and locked the screen. When I went to unlock the screen, I...
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Sync and auto-sync settings: Android
Understanding the IssueGoogle apps (such as Gmail and Calendar) synchronize with your Google account online. Other apps (such as Mobile Life Contacts and Facebook) sync with other services online. This...
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Support Community participation
Learn how to participate in the Support Community by asking questions, answering questions posted by other members, and adding friends. Ask a questionTo ask a question in the Community, follow these...
View ArticleSamsung Galaxy Note II : only on edge
Hello. My phone is a T-mobile no contract Samsung Galaxy Note II. I used to use it with 4G network in my area with no problem. Last month I went to China and unlocked the phone to use it with a...
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Support Community member ranks & icons
Learn all about Community icons, points, and ranks in this document. Specialty RanksThe specialty ranks are to note T-Mobile employees, staff, or the best of the best in the Community....
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Manage your Support Community email notifications
Learn how to manage your Community email notifications. Manage email notificationsTo manage your email notifications, follow these steps: Click on your name.Under PERSONAL SETTINGS, click...
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T-Mobile Support Community Terms of Use
Welcome to the T-Mobile Support Community (“Community”). You agree that by accessing the Community you are bound to these Terms of Use and the Usage Guidelines found at http://support.t-mobile.com as...
View ArticleWP8 GDR2 Update
So, I'm wondering when this will roll out to us happy folks. I'm also really trying to find out if we're going to get the bits that activate the FM tuner. I am almost positive the 8X has the hardware...
View ArticleCurrent Verizon customer and past due to upgrade. AT
Current Verizon customer and am past due to upgrade. AT$T does not work in this area, US Cellular only works part time. Have been a cellular customer for over 40 years. Would like to know more about...
View Article925 Colors?
Simple question: will the black or gray versions of the 925 be offered at launch (July 17th)? If not, when will they be offered, if at all? Thanks in advance!
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