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View ArticleT-Mobile Z10 OS update to enable Wi-Fi calling?
Has T-Mobile completed their Z10 testing, tweaking, and integration operations that were necessary for them to release the OS update activating Wi-Fi calling on the Z10? Has the patch release date...
View ArticleFor the past 3 months, I couldn't print/save my detailed bill. I should be...
I still am not able to print my detailed bill. For the past 3 months, I am not able to do this. I need this feature which I had when I had the paper bill. For transparency, I should be able to...
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Re:1500 Talk & Text with 30 MB data
Hi, I want to change "1500 Talk & Text with 30 MB data" plan but I cannot see this plan in my T-Mobile website, please help!!
View ArticleShouldn't rely on T-mobile? Advised by a Manager in Customer Service
I just don't understand how rude a manager can be. After 9 years of continue usage, this type of customer service is unacceptable. They are facing system update, and can't process any payments or...
View ArticleYour website advertises the following plan: $30 per month—Unlimited web and...
Your website advertises the following plan: $30 per month—Unlimited web and text with 100 minutes talk 100 minutes talk | Unlimited text | First 5 GB at up to 4G speeds. However, there seems to be...
View ArticleCompletely frustrated with customer service.
I have only been with T-Mobile for about 2 weeks. I ordered a windows phone- big mistake. I hate it, but that is not my problem. Trying to exchange it within the buyers remorse period is the problem....
View ArticleGood News All My Proud GS4 Owners
First off no I dont work for tmobile bro so please dont ask incase you already didnt hear samsung released info at IFA2013 that they will officially be rolling out Jellybean 4.3 updates to GS3 and GS4...
View ArticleCel-Fi RS-2
I have been a customer since April. Right from the start I have had issues with my signal strength and anything associated with data. Originally I had MAJOR issues with everything, but I contacted the...
View ArticleIphone 5 Unlock help
So i got My I hone 5 with a contract with T mobile but I have to finance it for 2 years.So when i bought my phone I told the person I am going out of country and the rep. told me to suspend my line and...
View ArticleUnlocking Code for iphone 5
Recently my system bought second iphone 5 for using it outside of US. She asked you for unlocking key but still nothing from you. So, can you please help us with unlocking this second iphone?
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SIM Unlock code
Hi, in my last visit to USA, I bought a Mobile Hotspot 4G to my personal use. As I live outside US the dealer told me that I should by the full price of the device as I don't have a fixed address in...
View ArticlePUK Code
Can anyone assist me with getting a PUK code this evening? Chat is closed and this is my only phone. Thanks!
View ArticleHow to apply a Military Discount
I was supposed to receive a message to apply a military discount but I can not find the message on my device or email.
View ArticleWhy did my signal strength suddenly become so lousy?
Last week I traded out of my Galaxy S2, which consistently got 3-4 bars at home, to a Galaxy S4, which consistently gets 0-1 bars at home (and occasionally shows no signal at all). What has changed in...
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