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Add data plan to prepaid plan

How do I go about adding a data plan to my current prepaid (pay as you go) plan?

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why does my phone give the wrong time ?

why d4oes my phone give the wrong time ?

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T-Mobile Z10 OS update to enable Wi-Fi calling?

Has T-Mobile completed their Z10 testing, tweaking, and integration operations that were necessary for them to release the OS update activating Wi-Fi calling on the Z10?Ā  Has the patch release date...

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No Sim Tray external access port on my new iPhone 5 (A1428)

I was disgusted with AT&T for many reasons (MUCH longer rant than this forum deserves) so on 19 April 2013 I bought and activated and factory unlocked a brand new T-Mobile iPhone 5.Ā  I work...

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No service at home

Hello.Ā I am adding my name to the many I read on here struggling with home coverage.Ā  While I do not have years of loyalty to T-Mobile, I was excited to join up a few months ago.Ā  I have three phones...

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Where is the link for Mobile Security?

I had the PHP package with Mobile Security, but switched to JUMP, because it was $2 less per month. Now, I am trying to find my lost phone. Ā The Mobile Security FAQ page...

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How to stop apps from loading into memory?

When I go into Settings>More>Application Manager, there are a number of apps running that I don't use and don't want hogging memory. These apps are:Samsung WatchOnS HealthGoogle Play MusicStory...

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Cant hear incoming and outgoing phone calls, phone does not ring

Hi, there. I have a T-Mobile HTC One S since over a year. Ā I am facing a strange issue since past one week. I cant hear any call - when I make or receive calls. Even the ringtones and alarms are not...

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Unable to Unlock iPhone 5 Nightmare

Last Monday on 6-24-2013 I called T-Mobile to unlock my iPhone 5. I paid both iPhone 5's off completely. When I spoke to the CS she verified that I am eligibleĀ  to unlock. So later that afternoon...

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HTC One Dual Sim. Would it work with T-Mobile? What about 4G LTE?

For reasons beyond this forum's scope, I need a dual-sim phone. One line would be my current T-Mobile line, and the other would be provided by another carrier. As a result, i can only use an unlocked...

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Htc one camera issue

I have been having my Htc one since june but i started noticing my camera in low light it turns purple it just starting doing that and I don't know if is a software issue or a camera sensor issue what...

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Hi i bought an iPhone 5 and i pay for the entire device, i dont have a...

Hi i bought an iPhone 5 and i pay for the entire device, i dont have a contract with T-Mobile i just refill it every month with 30 bucks... so now i wan to unlock it because im going to live abroad...

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So honestly, what should I expect?

Since early summer the 4g download rates in my home town area of Hagerstown Maryland seemed to have dropped off significantly. We don't seem to be able to get more than 300 kbps anywhere in town...

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What data speed can I expect with this phone?

I have purchased a phone with these specsĀ 2G GSM 800/900/1800/1900 3G WCDMA 850/2100Can I expect to have 3G or even 4G speeds (because t-mobile has switched to the 1900 frequency) in Chicago?Thanks

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New Customers

Does T Mobile require a deposit

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Pay as you go gold rewards

Hi, I am using T-mobile with my unlocked iPhone from abroad.I used $50 prepaid plan which provides me unlimited talk, text, and data. However, as I am not a heavy user of the mobile phone, I changed my...

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what is going on no Network

what is going on no Network

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my mobile network isn't connecting to my new phone

I bought a new Samsung Galaxy s2 online at a discount site, and it's connecting to wifi also backing up my previous data fairly well yet whenever I try mobile hotspot or see my occurring data usage it...

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Upgrade my phone

I have a question, I still owe $180 of my HTC one s, if I want to upgrade to another phone with $0 down with the JUMP option, can I still upgrade it even though I owe money from the other phone??

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Third request -why do i have to power cycle my phone when i change location...

Third request why do i have to power cycle my phone when i change location just to send a text message..Third request why do i have to power cycle my phone when i change location just to send a text...

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