canceling account
Hello, I am trying to cancel my account but cannot find a way. I went to the store and they told me I had to do it online but I can't find this service. I am living in another country now and cannot...
View Articlewhen i set my gs4 for lte4g
i miss calls, i called tech support they had me set for 2 g they said 4g lte isn't stable?.they said will be fixed by friday anyone have any clue to this?
View ArticleRoaming exceeding your rate plan have incurred the following charge
My current usage is reporting "Roaming exceeding your rate plan have incurred the following charge: $27.00" under my Minutes tab -- can you help me identify where this is coming from? The only listed...
View ArticleCel-Fi RS-2
I have been a customer since April. Right from the start I have had issues with my signal strength and anything associated with data. Originally I had MAJOR issues with everything, but I contacted the...
View ArticleNew Iphone 5S
Hi , Does anyone know when is the new iphone 5S , coming to Tmobile and the price ?Thanks
View Articlecell wifi calling in Apple ios7
Will tmobile support cell wifi calling for the iphone5 in the new ios7 release (Sept 11, 2013)?Currently, only data wifi works for the Apple Iphone5. Cell and data wifi works great for my Samsung...
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Touch Screen is no longer working?!
About 20 minutes ago, the touch screen is no longer working. I can use the letter keys and what not, but anything that has to do with the touch screen is no longer responsive, ive never dropped the...
View ArticleButterfly S, Xperia ZL, and Xperia ZR: Can they get 3G speeds or LTE?
http://support.t-mobile.com/thread/44406This post sums it up pretty well. "In absence of reliable INFORMATION, you will really need GOOD LUCK bringing an iPhone or other unlocked device having 1900 MHz...
View ArticleTethering & mobile hotspot: BlackBerry Bold 9700
Learn how to share your mobile internet with other devices using the BlackBerry Bold 9700. Find out more on this page: Connection icons for tethering and mobile hotspotDrivers for computersMobile...
View ArticleEIP extra payments no applied to Balance
As of last month I have been attempting to pay an extra $60 towards my EIP via T-mobile website....no sooner when it accepts my $60 payments. it shows a reduction in the balance and 1 less remaining...
View ArticleMenu tree: BlackBerry Bold 9700
Refer to the BlackBerry Bold 9700 menu tree to navigate device menus and settings. Messages[Menu]Switch ApplicationOpenMark Prior Opened / Mark Opened / Mark UnopenedSaveDelete / Delete PriorCompose...
View ArticleInternet & data: BlackBerry Bold 9700
Learn how to use the internet browser, sync apps, and set the data usage indicator on the BlackBerry Bold 9700. Find out more on this page: Data usageInternet browserSync Data usageData usage...
View ArticleCamera & pictures: BlackBerry Bold 9700
Learn how to change camera settings and take screen shots on the BlackBerry Bold 9700. Find out more on this page: CameraPictures & videosScreen shot CameraCamera settingsTo change the settings...
View ArticleData not working
My data is not currently working at my house. I outside of the city and when I'm at home I do get voice service but no data. When I go into town I get data and voice. I understand that there is no...
View ArticleLack of Coverage in NC
There has been a lack of coverage in NC for years and years. These areas consist of Kinston, Goldsboro, Greenville, areas that I would like to use my services more. I feel if there was better coverage...
View ArticleMusic: BlackBerry Bold 9700
Learn how to transfer music files and play them on the BlackBerry Bold 9700. Find out more on this page: Music playerTransfer Music playerPlay music or MP3To play music or MP3s in the music player,...
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Slow data on s3
I would appreciate some help. I have a T-Mobile branded samsung galaxy s3 and I live in a city with hspa. For the past month or so my data randomly gets stuck several times a day at 400 kb/s. The only...
View Articlespeaker phone not loud enough
Anybody know how to increase the volume of the speakerphone on the T-Mobile prism ? It's way too soft, almost unusable. Music is plenty loud, as are ringtones, but I can't discover how to increase...
View Articlephoto gallery
Recently when i go to my gallery it takes a while for the pictures to show on my screen. It only started 2 weeks ago. Its very annoying because i am constantly sending pictures and cant because i...
View ArticleAnother unlock question
I received the email from TMO regarding unlocking and waiting 72 hours (its now 48 hours) Third party sites advise the phone is unlocked. How can I verify with complete certainty that it is unlocked ?...
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