xperia z c6606
I bought it from a guy who I have all the info from. Says he bought for his girlfriend but broke up and she doesn't want to gives him the Pin number. I checked the imei # and its clean. How can I...
View ArticleRMA Status not found??
OK, long story short (and it is a long story, I've been dealing with this nearly daily for a week now) I can't print a return label to return my used blackberry's to T-Mobile. I have 3 lines on my...
View Article"Grandfathered In"
Tmobile bought my original carrier, Suncom, in 2005. So I've now been with Tmoble almost 10 years. Everytime I attempt to upgrade to a new phone there is always an issue with my plan because I dont...
View ArticleI have three of these on backorder.
I have teenagers waiting for them and they are driving me nuts. When do you expect the current backorder to be filled.
View ArticleHTC One - Cannot connect to DATA
I recently purchased a new unlocked HTC One on Amazon. Phone is awesome and works well. I have a new micro-SIM installed. I am able to get Wi-Fi connection. I am not able to get my data to work...
View ArticleUpdate Failed?
Beautiful situation. 45 minutes to download then got to 24% and FAILED. Reinstalled original OS. Downloading again, another 45 minutes to see if it fails again. Got to love updates
View ArticleI don't see any changes with Kitkat
They hyped and hyped this thing and a lot of the new features listed on the Android page look cool, but I just installed the update and the only thing that changed is I can now access the camera from...
View ArticleWhat do you look for in a support site/forum?
Howdy, everyone! We're working daily to improve our support site here on support.t-mobile.com. We've got some really awesome stuff cooking right now, but I wanted to kind of pick everyone's brains here...
View ArticleHow do you turn off some pre-installed software?
Hi, Have had my Samsung Galacy S4 phone for a few months and generally it is a superb device. Just like on my PC and Tablet, I have accumulated some apps that I'd like to turn off. To that end, I have...
View ArticleFierce constantly restarting
My phone constantly restarts, at least a dozen times a day. It only happens when I unlock it, never during a period of use. I'll unlock the phone, and within 3 seconds it crashes and restarts. I've...
View ArticleBattery drains quickly
Hello all, I have a question for everyone. My battery on my Samsung Galaxy S3 seems todrain quickly. Yesterday I charged it to100%. I unplugged it at 2 PM and put itin my briefcase until about 5...
View ArticleJust got the update to 4.4.2!!!!
Just received the notification on my phone to download the OTA update to 4.4.2!!! Currently downloading as I type this!
View ArticleWhen will the Samsung Galaxy S4 be upgraded to Android 4.4 (KitKat)??
Hi, Am truly satisfied with both T-Mobile service and the Samsung Galaxy S4 (M-919) -- a real winning combination!! Having said that, however, the times and software are always changing. Would very...
View ArticleWhy does my phone keep restarting itself?
The battery is fine. 63%. It's happened about 20 times today and a few yesterday too. I'll click on an app or a new text and the thing will just restart itself. I have to wait for it to load and find...
View ArticleWifi calling doesn't work in certain area
Hi I am a regular user of WiFi calling however it does not work in one of the buildings at my school. I am connected to WiFi. I can go on websites and apps just fine but it says error: REG99 unable...
View Articlewi-fi voice calling to USA from Europe on Simple Choice Plan
I am thinking of buying the Simple Choice Plan which states "Wi-Fi" voice calling to USA from Europe is free. I have the iPhone 4. Please indicate the EXACT process for calling USA landline numbers...
View Article$3 Plan / Day - Unlimited Talk/Text/Data
Hello everyone, I am planing a week long trip to USA from Canada and would like to get the -- $3 Plan / Day - Unlimited Talk/Text/Data T-Mobile plan. I would be driving-in first into USA and then take...
View Articlequestions about my bill
So like a week ago my bill was like $80 and now it went up to like $90 I just was wondering why is that
View ArticleStep-by-step: $30 plan with 5GB for tourist
Dear all,yesterday i spent few hours to find the informations about how to get this plan. Is my plan below correct? I'm tourist from Poland and travel to USA in 1,5 Week. I have family in New Jersey,...
View Articlehow to delete text messages on Smsung Galaxy Note 11
How do you delete text messages on Samsung Galaxy Note 11?
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