Incorrect unlock code from TMO
I requested the unlock code for my galaxy s3 from TMO. I received an email with the code. I have tried several times but the phone wont accept it. I called customer care and they helped me in how to...
View ArticleThis SIM card change page http://support.t-mobile.com/docs/DOC-4677 points to...
This SIM card change page http://support.t-mobile.com/docs/DOC-4677 points to http://www.t-mobile.com/SIM which doesn't exist.
View ArticleAccount charged $571.58 for " DEFECTIVE " phone that was returned over 2...
T-mobile customer care sucks, so i decided to try here before deciding the next step on this issue I opened a new account with t-mobile sept 2012 i believe, bought a galaxy S3 $200 down payment plus...
View Articlewhite screen/multi color lines with no text on the screen on my BB9780
hello recently my blacberry bold 9780 screen has gone white. it hapened as i was using the device so i shut it off and turned it back on only to find it didnt do anything. now i have wiped it using...
View Articletext reception from second phone to first phone issues
My girlfriend and I share an acct with tmoblie and when she is in Gilbert AZ. she can receive my texts and phone calls but her texts back to me will not register on my phone. We can text in Colorado,...
View ArticlePoor battery life with newest update to jellybean
Under the applications that use the most battery power, first comes wifi then phone idle. When i had ICS everything was fine, but the new update messed up battery life. I get around 4 hours of heavy...
View ArticleUnlocked 920 on T-Mobile reverting to EDGE
I have a problem that is mildly annoying. I have a 920 unlocked running on T-Mobile, and I know we are in a HSPA/HSPA+ area because I can force it to use them, but it seems to prefer EDGE. If I find it...
View ArticleNew Account Activation Questions
Hi all,I am a current verizon customer with 5 voice lines. Sometime in the next month, I plan to move 3 of my lines (will be contract-free very soon) to T-Mobile on a simple choice family plan. Later,...
View Articleis this phone waterproof?
I saw a commercial for Verizon that the S4 is waterproof. Does anyone know of this for tmobile? I haven't found anything saying that this phone is waterproof.
View ArticleT-Mobile Support: No live chat, no email -- WTF?
To get a SIM network unlock PIN, I am instructed by the document [SIM Unlock your phone] to "contact Customer Care." However, it appears to be impossible for me to contact T-Mobile's Customer Care....
View ArticleI finally get why people say your customer service sucks
For the first time in 10 years of owning cell phones I had to call customer service. Apparently, whoever setup my account in the tmobile store used my middle name as my last name on my account. The...
View ArticleUsing iPhone SIM in iPad?
Hi, I'm about to switch from ATT to T-Mobile pre-paid next week. Question is, can I use my iPhone's T-Mobile SIM in an iPad and use the same pre-paid plan? I understand the slower EDGE/HSPA+ issues. I...
View ArticleSim Cards!!!!
So me an my boyfriend are thinking about gettting on a plan with TMobile. I already have a monthly plan with them. So my question is will I be able to keep my sin card or will I have to purchase...
View ArticleSamsung Galaxy Note II : only on edge
Hello. My phone is a T-mobile no contract Samsung Galaxy Note II. I used to use it with 4G network in my area with no problem. Last month I went to China and unlocked the phone to use it with a...
View ArticleUnlock ATT Phone
So my boyfriend has an ATT phone an we are thinking about getting it unlocked an putting him on my TMobile plan. But there is a chance we will not be able to unlock it cuz he doesn't meet the...
View Articleunderstanding billing
I went online to pay my bill on Friday and it was a lot more than I expected it to be but before thinking I paid about $90 of it. I then checked to see exactly what was wrong and why the bill was so...
View ArticleWill not power off.
I cannot get this phone to power off, it just continuously restarts itself. Does anyone know what I can do to fix the problem?
View ArticleInternational Data Roaming
When will T-Mobile US offer reasonable International Data Roaming rates? $15 a megabite is a joke. ATT offers a monthly 120 MB international roaming package for $30, i.e., 25 cents a MB. Maxroam...
View ArticleSudden Downgrade in Data Coverage
I work in downtown Chicago and I've had the Samsung Galaxy III for a while now. Until 2-3 weeks ago, I had perfect 4G coverage - 4 bars, quick loading. Then suddenly, I am not able to load any pages....
View Article