Data speed throttled on iPad
I am on T-Mobile ONE plan with 3 lines.2 of those lines are in phones and get about 150 mbps in my location.3rd line was just put into an iPad Pro with Cellular but is only getting 0.5 mbps in the same...
View ArticleBuyer's Remorse about three weeks later
Called customer service today to see if I could cancel the purchase plan on my phone. Long story short, I was in a bind, tried to port over my sprint device and he told me he wasn't able to, so I had...
View ArticleBuyer's Remorse
I was told at a store in Redmond that I can return my phone with in 30 days if it was shipped to me. I walk in to store to return and the guy in-store asks me to call 611 to process the return and yes...
View ArticleText from T-Mobile about roaming usage.
Hi everybody, I would like to know what is the limit for the international roaming per T-Mobile terms. I have spent 16 days in Thailand, then 13 days in USA, and then vacation 16 days in France and...
View ArticleiPhone 11 Pro Max Paid Off & T-Mobile DO NOT KNOW HOW TO UNLOCK!!!!
Bought a Brand New iPhone 11 Pro Max 512GB. T-mobile is running on my E-sim right now and would like to use my second business line under the sim card. Its been one week and T-mobile doesn't know how...
View ArticleIphone 11 delayed for almost 2 months
Hi guys, just curious if anyone else has had their shipment pending date changed? I ordered the mint green iphone 11 for my wife on September 19th, the pending ship date was October 15th-29th. It is...
View ArticlePrice differences between Pre and Postpaid plans
I’m currently paying $30 for 5GB on my phone with tethering, and $10 for 5GB over 5 months on my iPad with tethering. I was hoping to add a third line for an Apple Watch, but learned that isn’t allowed...
View ArticleiPhone unlocked
I have a iPhone 8 Plus and it locked I requested it unlocked and I want to know if it was done how do I go about doing that
View ArticleI got cheated by T-Mobile, please be careful.
All, Please be careful and spread the word to not be cheated. I was an AT&T customer and T-mobile offered be a dual promotion (BOGO - Buy one Get one Free; and Carrier freedom - T-mobile would pay...
View ArticleUpgrade Credit..
I Was wondering can you upgrade or get any credit towards an iPhone 11 pro max (64 gb) after trading in an iPhone 11 (64gb)
View ArticleBought new phones, paid in full, showing as EIP
I setup a new account today and paid in full for 4 new phones under a promotion through Costco. I'm not sure why, but somehow one of the phones is showing up as EIP even though I paid for it in full (I...
View ArticleIssue with Friends and Family 2 Lines on Us and free tablet promo
Back in 2016, my wife and I signed up for the Friends and Family 2 Lines on Us deal where we also got two tablets. Originally, we got Coolpads, but ended up going to an authorized service center, and...
View ArticleDigits app problems
I use the digits app for one of my lines and I. Unable to get text messages from certain companies. Is this a normal issue?
View ArticleMy first experience with T-mobile phone support . :-(
Hello, I am new to T-Mobile and to this community. I just moved my 6 lines from ATT (after a couple of decades of being their customers) to T-Mobile. I open the new account on November 12. Today I...
View ArticleT-mobile won't unlock my phone, despite the fact that my account is in good...
Hello, First post ever. I'm not usually one to posts things but this issue has me going crazy (and hating on T-mobile even though I've been one to like their service for years). I finished paying my...
View ArticleAll text messages delivering as SMS
A few weeks ago I started to get complaints that my text messages were either going through multiple times or a simple two sentence text is being broken up into two or three texts and being sent out of...
View ArticleChrome Uses Background Data Despite Its Background Data Has Been DISALLOWED...
Android Chrome eats LOTS of background mobile data on my phone. This is despite the fact that in Android setups I DISALLOWED Chrome to use background data (i.e., Settings -> Connections -> Data...
View ArticleiPhone 11 Pro Max Paid Off & T-Mobile DO NOT KNOW HOW TO UNLOCK!!!!
Bought a Brand New iPhone 11 Pro Max 512GB. T-mobile is running on my E-sim right now and would like to use my second business line under the sim card. Its been one week and T-mobile doesn't know how...
View ArticleSwitch to T-Mobile from AT&t.
I switched October 13th from AT&t to T-Mobile. I switched over with a Sony xz-2. Which has been 12 but is not certified with T-Mobile definitely does not have band 71. Seems to work but when I do...
View ArticleTmobile home internet clixkthrough link errors
When I am connected to the tmobile home internet (through my orbi mesh) I am unable to click through on links but instead get a 404 not found error. This includes any link from an app or even an...
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