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Data speed throttled on iPad

I am on T-Mobile ONE plan with 3 lines.2 of those lines are in phones and get about 150 mbps in my location.3rd line was just put into an iPad Pro with Cellular but is only getting 0.5 mbps in the same...

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Buyer's Remorse about three weeks later

Called customer service today to see if I could cancel the purchase plan on my phone. Long story short, I was in a bind, tried to port over my sprint device and he told me he wasn't able to, so I had...

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Buyer's Remorse

I was told at a store in Redmond that I can return my phone with in 30 days if it was shipped to me. I walk in to store to return and the guy in-store asks me to call 611 to process the return and yes...

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Text from T-Mobile about roaming usage.

Hi everybody, I would like to know what is the limit for the international roaming per T-Mobile terms. I have spent 16 days in Thailand, then 13 days in USA, and then vacation 16 days in France and...

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iPhone 11 Pro Max Paid Off & T-Mobile DO NOT KNOW HOW TO UNLOCK!!!!

Bought a Brand New iPhone 11 Pro Max 512GB. T-mobile is running on my E-sim right now and would like to use my second business line under the sim card. Its been one week and T-mobile doesn't know how...

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Iphone 11 delayed for almost 2 months

Hi guys, just curious if anyone else has had their shipment pending date changed? I ordered the mint green iphone 11 for my wife on September 19th, the pending ship date was October 15th-29th. It is...

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Price differences between Pre and Postpaid plans

I’m currently paying $30 for 5GB on my phone with tethering, and $10 for 5GB over 5 months on my iPad with tethering. I was hoping to add a third line for an Apple Watch, but learned that isn’t allowed...

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iPhone unlocked

I have a iPhone 8 Plus and it locked I requested it unlocked and I want to know if it was done how do I go about doing that

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I got cheated by T-Mobile, please be careful.

All, Please be careful and spread the word to not be cheated. I was an AT&T customer and T-mobile offered be a dual promotion (BOGO - Buy one Get one Free; and Carrier freedom - T-mobile would pay...

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Upgrade Credit..

I Was wondering can you upgrade or get any credit towards an iPhone 11 pro max (64 gb) after trading in an iPhone 11 (64gb)

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Bought new phones, paid in full, showing as EIP

I setup a new account today and paid in full for 4 new phones under a promotion through Costco. I'm not sure why, but somehow one of the phones is showing up as EIP even though I paid for it in full (I...

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Issue with Friends and Family 2 Lines on Us and free tablet promo

Back in 2016, my wife and I signed up for the Friends and Family 2 Lines on Us deal where we also got two tablets. Originally, we got Coolpads, but ended up going to an authorized service center, and...

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Digits app problems

I use the digits app for one of my lines and I. Unable to get text messages from certain companies. Is this a normal issue?

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My first experience with T-mobile phone support . :-(

Hello, I am new to T-Mobile and to this community. I just moved my 6 lines from ATT (after a couple of decades of being their customers) to T-Mobile. I open the new account on November 12. Today I...

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T-mobile won't unlock my phone, despite the fact that my account is in good...

Hello, First post ever. I'm not usually one to posts things but this issue has me going crazy (and hating on T-mobile even though I've been one to like their service for years). I finished paying my...

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All text messages delivering as SMS

A few weeks ago I started to get complaints that my text messages were either going through multiple times or a simple two sentence text is being broken up into two or three texts and being sent out of...

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Chrome Uses Background Data Despite Its Background Data Has Been DISALLOWED...

Android Chrome eats LOTS of background mobile data on my phone. This is despite the fact that in Android setups I DISALLOWED Chrome to use background data (i.e., Settings -> Connections -> Data...

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iPhone 11 Pro Max Paid Off & T-Mobile DO NOT KNOW HOW TO UNLOCK!!!!

Bought a Brand New iPhone 11 Pro Max 512GB. T-mobile is running on my E-sim right now and would like to use my second business line under the sim card. Its been one week and T-mobile doesn't know how...

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Switch to T-Mobile from AT&t.

I switched October 13th from AT&t to T-Mobile. I switched over with a Sony xz-2. Which has been 12 but is not certified with T-Mobile definitely does not have band 71. Seems to work but when I do...

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Tmobile home internet clixkthrough link errors

When I am connected to the tmobile home internet (through my orbi mesh) I am unable to click through on links but instead get a 404 not found error. This includes any link from an app  or even an...

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