not honoring black friday sales to current customer
I was all ready to purchase the Note 3 online today, but I tested two methods out. As a joining customer I can use the promo code SAVENOTE3 to save to 48 bucks over 2 years, AND have free shipping like...
View ArticleI have bought a contract free iphone 5s from t-mobile store, now I'm...
I have bought a contract free iphone 5s from t-mobile store, now I'm traveling in Vietnam, how can I activate my iphone to use it in Vietnam?
View ArticleSorry—we're having some trouble with the debit/credit card you provided....
I tried for 104 times to buy the micro SIM card but it gives me this error. Shame on you T-Mobile. Tried three different cards.
View ArticleHow do I get receipts for my payments?
I pay $3 per day with no contract. How do I get receipts for my payments? How do I see call details?
View Articleunable to sign in on tmobile network on samsung galaxy s4
I have a galaxy s4. I use wifi calling when Im at home. My plan has unlimited web. But when I go out, if there's no wifi it tells me to sign into a network, brings me to the internet but since Im not...
View ArticleHow to Activate T-Mobile SIM for iPad While Abroad
I bought a T-Mobile SIM for my iPad on eBay. I will visit the US for a couple of weeks in January. I was hoping to activate the SIM from here (Thailand), pick a plan and add money to the account before...
View ArticleCan I use Roku to access Television via my internet connection?
Before I go out and buy Roku or find another service provider to stream video via the internet I wanted to know if this is at all possible with my current phone/ internet setup?
View ArticleT-Mobile Brochure said 15% Discount to Students. I am getting 12% Why?
Hello. I go to Kingsborough Community College in Brooklyn New York. Back in September we had T-Mobile reps at our college giving us flyers that clearly stated 15% discount to Kingsborough...
View Articlebalance runs low too fast
Hi, I want to get some detailed information why my prepaid balance is decreasing so fast. Most of the time people are calling me. I don´t talk that much. Your chat support seems to be busy. I find it´s...
View ArticleMy Open letter to T-Mobile.
I got the Optimus L9 as a replacement for the two other refurbished phones(LG G2x). I should've seen t-mobiles game earlier, but with me being ignorant of smartphones I had no clue. G2x had problems...
View Articlea jump question, hopefully not a repeat
I know you need jump for 6 months before using, if I pay off my eip , and get lg g2 today will my 4 or 5 months jump time carry over to it, or do you need 6 months on the handset your trading in? I...
View ArticleWiFi calling with AT&T
My friend is about to get a new phone and she is going to let me have her old one. Well i am on AT&T and her phone is unlocked. I was just wondering if the wifi calling will still work on the...
View ArticleAndroid 4.3 Official Time/Date Issue
Well, I officially after months of waiting got the good news that T-Mobile sent out the update for the GS3 non LTE varient, and after the update I am no longer able to see the Date when pull down my...
View Articlehi i am having lg optimus l9 2 days back i bought, my mobile shows wifi...
hi i am having lg optimus l9 2 days back i bought, my mobile shows wifi connected having fair/good signel strength but internet not acessing, but at the same time when i enable mobile internet it is...
View ArticlePoor service, dropping, no reception..HELP!!!
T-Mobile PLEASE HELP ME!!! I just switched to T Mobile Service last week and It is Horrible!!! ALL OF MY CALLS from my home are CONSTANTLY DROPPING, In both WIFI & Standard Cell modes!!! I only get...
View ArticleVoice Mail feature while roaming in india
While I am in India, with simple choice plan, partner carrier supports Voice Mail feature? And what are those carrier with t mobile??
View Articlehi i have a concern i had a unlimited talk and texting pre-paid plan but i...
hi i have a concern i had a unlimited talk and texting pre-paid plan but i left the country one month ago but i'm still getting charged, how can i fix this please, thanks
View ArticlePoor reception at home
I have a Samsug S7562 (Dual Sim android). This phone works fine at my office. But at home (which is an apt in a high rise building in Miami) the reception is very poor with frequent call dropping. Is...
View ArticleWhen roaming overseas, how is an unanswered call billed?
In years past, unanswered calls that went toVM were billed for a "round-trip" call. That is, once charge for a call to the country where your phone last registered on a network, and another minute...
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